People Operations Specialist

About Smartbox

At Smartbox, we don’t just sell gifts we deliver unforgettable moments. Operating across several European markets, we’re in the business of creating joyful, lasting memories for our customers. Behind the scenes, we champion a people-first, collaborative, and dynamic culture that empowers our teams to thrive.

The Opportunity

We’re on the lookout for a People Operations Specialist to join our Dublin-based People team. You’ll be the go-to person for all things HR Ops and Payroll in Ireland with the opportunity to contribute to our international people operations depending on your profile and experience.

This is a fantastic role for someone who loves structure, lives for process improvements, and genuinely cares about creating a great employee experience.

What You’ll Be Doing

• Own and manage the end-to-end People Operations lifecycle in Ireland—from onboarding and offboarding to contract changes and compliance.
• Support monthly payroll with precision, partnering with our external provider to ensure accuracy and adherence to Irish legislation.
• Manage benefits administration, salary certificates, work permits, and special leave requests.
• Keep our HRIS up to date and squeaky clean—because details matter.
• Be the first point of contact for employee queries around HR and payroll.
• Partner with Finance and Legal to ensure all our processes are compliant and connected.
• Play a key role in global HR operations and payroll projects across other European countries.
• Champion operational efficiency by supporting the rollout of new tools and systems.
  
• Support cross-market People initiatives and bring an international mindset to local practices.

Who You Are

• You bring 2–4 years of hands-on experience in HR Operations, Payroll, or a similar administrative HR role.
• You know your way around Irish employment law and payroll processes.
• Detail-oriented, discreet, and fiercely organised—accuracy is your middle name.
• A problem-solver who takes initiative and thrives in a fast-paced, international setting.
• Passionate about creating a positive employee experience and contributing to workplace culture.
• A true team player who enjoys working cross-functionally and collaborating globally.

Languages

• Fluent English is a must.
• Foreign language skills are a strong bonus, particularly Italian, French, or Spanish.

Qualifications

• Experience supporting Irish payroll is essential.
• IPASS qualification highly desirable.

Why Join Us?

At Smartbox, you’ll find more than just a job you’ll find a purpose-driven team, real opportunities for growth, and a culture where people come first. Plus, you’ll get to help shape the kind of workplace you’d want to work in.

Ready to make an impact? Let’s create experiences together.