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Practice Coordinator
Posted on July 31, 2025
- Erie, United States of America
- 25.0 - 43.0 USD (hourly)
- Full Time
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Practice Coordinator – Harborcreek Family Physicians
Job ID: 7096340643
Status: Full-Time
Regular/Temporary: Regular
Shift: Day Job
Facility: UPMC Hamot
Department: Harborcreek Family Prac
Location: 5241 Buffalo Road, Erie, PA
Union Position: No
Salary Range: $ 25.21-43.73 USD
Lead With Purpose as a Practice Coordinator at Harborcreek Family Physicians!
Join a high-performing primary care office where exceptional staff and providers work together to deliver outstanding patient care. UPMC is hiring a full-time Practice Coordinator to manage operations including registration, scheduling, billing, and performance improvement. This role offers weekday hours (7:00 AM – 5:00 PM) with no weekends required, ideal for those seeking work-life balance. We’re looking for candidates with a passion for leadership—prior supervisory experience is preferred—and a drive to optimize processes, support staff development, and ensure excellence in patient access and financial performance.
You’ll receive UPMC’s comprehensive Total Rewards benefits, along with the opportunity to make a meaningful impact on a well-established, patient-centered practice.
Ready to lead a top-tier team? Apply today!
In this role, there is the opportunity to –
- Monitor key performance indicators, including scheduling efficiency and point-of-service benchmarks, to support timely patient access.
- Analyze staff development needs and coordinate training initiatives with Education and Training teams.
- Assist in setting and implementing quarterly and annual goals, policies, and procedures for registration and patient business services.
- Provide backup support for daily operations during staff absences to ensure continuity of workflow.
- Develop and promote a patient-focused culture aligned with consumerism and service excellence initiatives.
- Communicate system and payer updates to staff and collaborate with management to ensure appropriate training and policy updates.
- Collaborate with Information Services to implement and optimize practice management system enhancements.
- Investigate and resolve issues related to registration, coding, charge entry, collections, and financial reconciliation.
- Perform financial analysis on accounts receivable, reimbursement trends, denials, and overall revenue performance.
- Evaluate staff performance through audits, feedback, and annual reviews, and participate in hiring and personnel decisions.
Qualifications:
Required
- Bachelors Degree + 2 years healthcare experience w/ 1 year management experience OR
- Associate’s degree + 2 years healthcare experience w/ 1 year of management OR
- High School Diploma + 3 years healthcare experience w/ 1 year of management experience
Licensure, Certifications, and Clearances:
- Act 34
UPMC is an Equal Opportunity Employer/Disability/Veteran
Why Work Here
We know that you have many options when choosing where to build your career. So why choose UPMC? We can think of a few reasons.
Work-Life Balance
Finding the ideal balance to manage the important elements in your life.
Development & Opportunities
Enhancing your career through continued learning opportunities and/or advancement.
Compensation
Receiving competitive pay for the work that you do – base pay, merit, and premium pay.
Performance & Recognition
Rewarding performance that supports the goals and mission of UPMC.
Benefits
Providing assistance and security to meet the current and future needs of you and your family.
Work-Life Balance
Finding the ideal balance to manage the important elements in your life.
Development & Opportunities
Enhancing your career through continued learning opportunities and/or advancement.
Compensation
Receiving competitive pay for the work that you do – base pay, merit, and premium pay.
Performance & Recognition
Rewarding performance that supports the goals and mission of UPMC.
Benefits
Providing assistance and security to meet the current and future needs of you and your family.
Benefits that Matter to You
We’re committed to providing benefits that meet your needs and support your well-being in all areas of life.
- Earn over 5 weeks of paid time off every year
- Affordable medical, dental & vision coverage
- Student loan assistance and tuition reimbursement options
- Earn up to 8% of your eligible pay in retirement contributions from UPMC
- Employer-paid life insurance
Benefits that Matter to You
We’re committed to providing benefits that meet your needs and support your well-being in all areas of life.
- Earn over 5 weeks of paid time off every year
- Affordable medical, dental & vision coverage
- Student loan assistance and tuition reimbursement options
- Earn up to 8% of your eligible pay in retirement contributions from UPMC
- Employer-paid life insurance
Benefits that Matter to You
We’re committed to providing our employees with benefits that meet their needs and support their well-being in all areas of life.
- Earn over 5 weeks of paid time off every year
- Affordable medical, dental & vision coverage
- Student loan assistance and tuition reimbursement options
- Earn up to 8% of your eligible pay in retirement contributions from UPMC
- Employer-paid life insurance
Support for You – and Your Family
Your career doesn’t impact just you, but the people you care about, too. We’re making sure your career works for the whole family.
- Two weeks of paid parental leave
- Family planning resources
- Tuition assistance for dependents
- Comprehensive health care for dependents
- Emergency child and elder care options
- Flexible work arrangements
Support for You – and Your Family
Your career doesn’t impact just you, but the people you care about, too. We’re making sure your career works for the whole family.
- Two weeks of paid parental leave
- Family planning resources
- Tuition assistance for dependents
- Comprehensive health care for dependents
- Emergency child and elder care options
- Flexible work arrangements
Support for You – and Your Family
Your career doesn’t impact just you, but the people you care about, too. We’re making sure your career works for the whole family.
- Flexibility to choose the shifts and work arrangements work best for your lifestyle
- Two weeks of paid parental leave
- Family planning resources
- Comprehensive health care for dependents
- Emergency child and elder care options
A Culture That Cares
At UPMC, you can find a home among people who share your passions and care about who you are.
- Employee resource groups
- Awards for champions of dignity & respect
- Center for Workplace Culture and Engagement
- Programs for veteran engagement
A Culture That Cares
At UPMC, you can find a home among people who share your passions and care about who you are.
- Employee resource groups
- Awards for champions of dignity & respect
- Center for Workplace Culture and Engagement
- Programs for veteran engagement
A Culture That Cares
UPMC is a place where you can find a home, no matter your gender, race, sexual orientation, age, or culture, and where you can meet people who share your passions and care about you.
- Employee resource groups
- Awards for champions of dignity & respect
- Center for Workplace Culture and Engagement
- Programs for Veteran Engagement
Tools to Reach Your Potential
Once you become a member of our team, the journey doesn’t stop there. UPMC is committed to supporting your growth and helping you build the career of your dreams.
- Up to $6,000 of annual tuition assistance
- Ongoing learning via LinkedIn Learning
- Accelerated career pathways for growth
- Robust instructor-led education and learning pathways
Tools to Reach Your Potential
Once you become a member of our team, the journey doesn’t stop there. UPMC is committed to supporting your growth and helping you build the career of your dreams.
- Up to $6,000 of annual tuition assistance
- Ongoing learning via LinkedIn Learning
- Accelerated career pathways for growth
- Robust instructor-led education and learning pathways
Tools to Reach Your Potential
Once you become a member of our team, the journey doesn’t stop there. UPMC is committed to supporting your growth and helping you build the career of your dreams.
- Unlimited educational possibilities, including no-cost BSN and MSN programs
- Robust career ladders for every nurse – no matter your specialty, location, or career stage
- Up to $6,000 of annual tuition assistance
- Ongoing learning opportunities
Expansive Opportunity
Where do you want to go with your career? Wherever it is, UPMC can take you there.
- 100,000 employees
- 40+ hospitals and 800+ doctors’ offices and outpatient sites
- Dozens of career ladders to climb
- International locations
- State-of-the-art technology
Expansive Opportunity
Where do you want to go with your career? Wherever it is, UPMC can take you there.
- 100,000 employees
- 40+ hospitals and 800+ doctors’ offices and outpatient sites
- Dozens of career ladders to climb
- International locations
- State-of-the-art technology
Expansive Opportunity
Where do you want to go with your career? Wherever it is, UPMC can take you there.
- 100,000 employees
- 40+ hospitals and 800+ doctors’ offices and outpatient sites
- International locations
- State of-the-art technology
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