Product And Quality Manager

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MRCOOL® is seeking a highly experienced Product & Quality Control Manager to join our Product R&D Department. This pivotal role bridges the gap between engineering, manufacturing, and customer satisfaction. You will lead the execution of medium-to-large scale projects, ensuring every MRCOOL® solution meets our rigorous standards for quality, safety, and performance.

Core Responsibilities

● Factory Liaison & Escalation: Serve as a primary point of contact for international factories, managing project escalations and maintaining strong stakeholder relationships—including necessary after-hours communication to align with global production schedules.

● Strategic Project Planning: Collaborate with Finance, Engineering, and Quality departments to define comprehensive project scopes, schedules, and risk management plans.

● Team Leadership & Execution: Direct project teams by defining clear guidelines, allocating tasks, and motivating resources to hit critical milestones across multiple product lines.

● Performance Accountability: Ensure all technical, safety, quality, and financial targets are

achieved while maintaining compliance with contractual agreements.

● Lifecycle Monitoring: Oversee every stage of implementation, applying best practices in cost control, resource efficiency, and risk mitigation.

● Continuous Improvement: Partner with Technical and Warranty departments to translate field feedback into actionable quality improvements at the factory level.

● Process Auditing: Conduct regular process audits to identify opportunities for continuous improvement and operational excellence.

● Certification Oversight: Drive the end-to-end certification process for all product lines, ensuring full compliance with AHRI, ETL, and ENERGY STAR® standards.

● Documentation Authority: Manage and maintain all regulatory applications and technical documentation across multiple product categories to ensure seamless market entry and compliance.

● Complete annual reporting on sales data & product information for AHRI & Tax credit purposes.

● Product QMID Management for tax purposes.

Required Qualifications

● Experience: A minimum of 5 years of relevant experience is required , with a preference for 8 years in Project Management and 5 years in a manufacturing environment.

● Education: Bachelor’s Degree in Electrical Engineering, Mechanical Engineering, or Business Management is highly preferred. (Equivalent experience + PMP certification may be considered in lieu of a degree) .

● Technical Mastery: Advanced proficiency in Project Management software, MS Excel, and Google Suite.

● Expertise: Demonstrated ability to manage project scope, risk, and complex schedules simultaneously.

● Industry Knowledge: Experience in the energy sector or HVAC manufacturing is a significant plus.

● Authorization: Must be authorized to work in the U.S. without sponsorship.

Benefits

● Comprehensive Health, Dental, and Vision Insurance.

● 401(k) with company matching.

● Paid Time Off (PTO) and Life Insurance.

Work Location: Hickory, KY (in-house position)

Salary: Negotiable based on experience

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Ability to Commute:

• Hickory, KY 42051 (Required)

Work Location: In person