Product Management Intern

Who we are

Open Government Products (OGP) is a team of engineers, designers, and product managers who build technology for the public good.

We proactively identify areas where technology can help, test our prototypes with actual users, and bring our best ones to launch. This includes everything from building better frontend applications for citizens, to automating the internal operations of public agencies.

We use and release open source software, keep a flat hierarchy, and bypass bureaucracy to focus on delivery. Our end goal is that through our work, Singapore becomes a model of how governments can use technology to improve the public good.

You can check out the results of our latest hackathon at https://hack.gov.sg/

Projects we have worked on include:

• Covid-19 Vaccination National Appointment System - A suite of systems built to enable Singapore's national vaccination campaign for Covid-19. This includes informational sites, appointment booking systems, and records management systems.

• Data.gov.sg - An open repository of all the Singapore Government's public data. It helps people understand the data using visualizations and articles, and provides real-time APIs for developers to use.

• Parking.sg - A mobile app alternative to parking coupons. It lets users pay, extend, and refund their parking sessions just using their phones.

• FormSG - A form builder tool for agencies to self-service and create online forms that capture classified data, with the goal of replacing paper forms.

• Isomer - Isomer provides government agencies with an easy-to-deploy static website building and hosting service to create usable, secure and faster informational websites quickly.

• RedeemSG - RedeemSG helps the Singapore Government to create, send and track redemptions of digital vouchers easily.

• PaySG - PaySG was developed to enable digital payments for government services, and was initially used for payments for COVID-19 swab tests and Stay-Home Notices for incoming travellers to Singapore.

An overview of other OGP products can be found on our website.

What does a Product Management Intern do?

As a Product Management Intern, you’ll join a dynamic team focused on building innovative tech products for public good. You’ll get hands-on experience working across the full product lifecycle - from identifying user needs to delivering impactful solutions that improve the lives of citizens.

You will:

• Shadow and learn from a senior product manager at Open Government Products

• Act as a tech entrepreneur for public good by identifying high-impact opportunities, prototyping solutions and aligning stakeholders

• Launch new features end to end, including user problem validation, design, prototyping, testing, launch and iterating quickly

• Develop a deep understanding of a problem domain, competitors and users through data analysis, research and user interviews

• Collaborate with engineers, designers and operations to craft and refine impactful solutions

What is it like working here?

• Working for Public Good - We care about making an impact on public good. For the Product Management team, this means working directly on the biggest opportunities out there. This also means creating what’s best-in-class, and then propagating these practices widely across the government so that the Singapore Government is equipped to deliver the best impact possible to our people.

• Rapid Prototyping - We’re not about building too-big-to-fail ideas, or getting stuck behind existing ways of doing things or mega projects. Instead of spending too much time debating ideas, we prefer to test them and iterate rapidly. This means being clear on what we’re trying to achieve, leaning forward to farm for dissent and feedback, prototyping early, and scaling what works quickly.

• Ownership - We are not here just to keep existing processes running, but to make an impact toward public good. This means taking ownership of problems, figuring out what needs to be done, and keep going until the problems are solved, regardless of job scope or existing ways of doing things.

• Growth Mindset - We focus on makings better than they are today. This means that we are constantly working on new things and new areas, and reinventing the areas we are already ‘good’ at to get better. Working here means having a growth mindset as opposed to a fixed one, and leaning forward to try things, make mistakes, and learn.

Who we are looking for someone who can:

• Think like an entrepreneur. You embrace a growth mindset and seek to learn a diverse set of skills across product thinking, technology, design, leadership and communication.

• Build from 0 to 1. You’re comfortable to operate within ambiguous spaces, and able to identify opportunities, prototype and deliver value in uncharted problem spaces.

• Collaborate cross-functionally across disciplines. You work well with engineers, designers and user emphatizing with public needs to design effective solutions that solve real problems.

• Serve the public good. You’re motivated by the mission of public service and are dedicated to create a positive impact on society.

Duration & Application

• Internship duration: 3-6 months (flexible)

• Interested applicants should submit a resume