Find Your Next Job

FIS FIS

Product Representative Senior

Posted on April 12, 2025

  • Full Time

Product Representative Senior

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Bachelor of Commerce/Business

Travel Percentage :

1 - 5%

As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: Are you FIS?


About The Role

As a Product Support Representative Senior, you will work with FIS clients to provide in-depth product support. You will take incoming inquiries to resolve customer concerns raised during installation, operation, maintenance or product application.

About The Team
As a member of the Product Support Team, you will work to support an FIS trading and compliance application by working with internal teams, like development and operations, to resolve client inquiries or issues.

What You Will Be Doing

  • Learn how financial theory and risk management methodologies are applied in practice.
  • Analyse and solve client issues via phone, ticketing portal and email. By doing so, you will get to know our software, our customers, their needs, and the variety of functional and technical issues that can arise during product development, implementation and post-implementation.
  • Interact between client, development, sales and product management depending on client issue.

Challenge accepted? Then join us. With more seniority you will be able to partially work as business and test analyst and also be able to:

  • Contribute to our agile software development process from the business requirement phase until testing phase.
  • Define and execute testing strategy based on a solid understanding of the client requirements.
  • Perform business analysis and solution design.
  • Provide technical and analytical support, train our consultants.

What You Will Need

  • Banking and Financial Industry experience.
  • Asset and Liability Management experience strongly preferred.
  • Strong analytical, interpersonal and organizational skills (team player).
  • Dynamic and energetic personality with entrepreneurial spirit.
  • Ability to absorb new concepts quickly, think independently and solve problems efficiently.
  • Any technical knowledge (SQL DBs, Web Apps on IIS, AWS/ Azure Cloud, Splunk, etc.) will be an advantage.
  • Knowledge of FIS products and services a plus but not required.
  • A Bachelor’s or master’s degree in Banking and Finance, or an equivalent diploma.

What We Offer You

At FIS, you can grow your career as far as you want to take it. Here’s what else we offer:

  • Opportunities to make an impact in fintech.
  • Personal and professional learning.
  • Inclusive, diverse work environment.
  • Resources to give back to your community.
  • Competitive salary and benefits.

#LI-NB1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass


Tailor Your Resume for this Job


Share with Friends!

Similar Jobs


MAYORS OFFICE OF CONTRACT SVCS MAYORS OFFICE OF CONTRACT SVCS

Assistant Director, Service Desk Operations

MAYORS OFFICE OF CONTRACT SVCS Posted On: 05/23/2025 Full-Time Location MANHATTAN No Exam Required …

Full Time | Manhattan, United States of America

Apply 2 days, 9 hours ago

AbbVie AbbVie

Senior Automation Engineer

Company Description AbbVie's mission is to discover and deliver innovative medicines and solutions …

Full Time | Singapore, Singapore

Apply 6 days, 6 hours ago

MSD MSD

Lead Calibration Technician

Job Description Lead Calibration Technician THE OPPORTUNITY To work in a culturally diverse and hi…

Full Time | Singapore, Singapore

Apply 1 week, 2 days ago

MSD MSD

Senior Specialist, External Manufacturing

Job Description External Manufacturing Small Molecule Drug Substance Technical Lead, CTO Our Small …

Full Time | Singapore, Singapore

Apply 1 week, 4 days ago

JPMorganChase JPMorganChase

Wealth Management, Head Of Investments, Advice, And Solutions For Southeast Asia, Managing Director (Based In Singapore)

JOB DESCRIPTION Introduction We are seeking a dynamic and experienced professional to join our team…

Full Time | Singapore, Singapore

Apply 2 weeks, 1 day ago

Citizens Citizens

Private Banker, Pbo

Description Citizens Private Bank is opening a Private Bank Office in Newport Beach as part of its …

Full Time | Newport beach, United States of America

Apply 2 weeks, 1 day ago

Novartis Novartis

Qc Senior Specialist I

Summary Highly skilled and experienced laboratory professional who contributes by performing analyt…

Full Time | Tuas, Singapore

Apply 2 weeks, 3 days ago

HSBC HSBC

Sg Hub Market Delivery Lead - Global Private Banking

Job description Some careers grow faster than others. If you’re looking for a career that wil…

Full Time | Singapore, Singapore

Apply 2 weeks, 3 days ago