Find Your Next Job
Product Representative Senior
Posted on April 12, 2025
- Christchurch, New Zealand
- No Salary information.
- Full Time

Position Type :
Full timeType Of Hire :
Experienced (relevant combo of work and education)Education Desired :
Bachelor of Commerce/BusinessTravel Percentage :
1 - 5%As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: Are you FIS?
About The Role
As a Product Support Representative Senior, you will work with FIS clients to provide in-depth product support. You will take incoming inquiries to resolve customer concerns raised during installation, operation, maintenance or product application.
About The Team
As a member of the Product Support Team, you will work to support an FIS trading and compliance application by working with internal teams, like development and operations, to resolve client inquiries or issues.
What You Will Be Doing
- Learn how financial theory and risk management methodologies are applied in practice.
- Analyse and solve client issues via phone, ticketing portal and email. By doing so, you will get to know our software, our customers, their needs, and the variety of functional and technical issues that can arise during product development, implementation and post-implementation.
- Interact between client, development, sales and product management depending on client issue.
Challenge accepted? Then join us. With more seniority you will be able to partially work as business and test analyst and also be able to:
- Contribute to our agile software development process from the business requirement phase until testing phase.
- Define and execute testing strategy based on a solid understanding of the client requirements.
- Perform business analysis and solution design.
- Provide technical and analytical support, train our consultants.
What You Will Need
- Banking and Financial Industry experience.
- Asset and Liability Management experience strongly preferred.
- Strong analytical, interpersonal and organizational skills (team player).
- Dynamic and energetic personality with entrepreneurial spirit.
- Ability to absorb new concepts quickly, think independently and solve problems efficiently.
- Any technical knowledge (SQL DBs, Web Apps on IIS, AWS/ Azure Cloud, Splunk, etc.) will be an advantage.
- Knowledge of FIS products and services a plus but not required.
- A Bachelor’s or master’s degree in Banking and Finance, or an equivalent diploma.
What We Offer You
At FIS, you can grow your career as far as you want to take it. Here’s what else we offer:
- Opportunities to make an impact in fintech.
- Personal and professional learning.
- Inclusive, diverse work environment.
- Resources to give back to your community.
- Competitive salary and benefits.
#LI-NB1
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
#pridepass
Tailor Your Resume for this Job
Share with Friends!
Similar Jobs
MAYORS OFFICE OF CONTRACT SVCS
Assistant Director, Service Desk Operations
MAYORS OFFICE OF CONTRACT SVCS Posted On: 05/23/2025 Full-Time Location MANHATTAN No Exam Required …
Full Time | Manhattan, United States of America
Apply 2 days, 9 hours ago
AbbVie
Senior Automation Engineer
Company Description AbbVie's mission is to discover and deliver innovative medicines and solutions …
Full Time | Singapore, Singapore
Apply 6 days, 6 hours ago
MSD
Lead Calibration Technician
Job Description Lead Calibration Technician THE OPPORTUNITY To work in a culturally diverse and hi…
Full Time | Singapore, Singapore
Apply 1 week, 2 days ago
MSD
Senior Specialist, External Manufacturing
Job Description External Manufacturing Small Molecule Drug Substance Technical Lead, CTO Our Small …
Full Time | Singapore, Singapore
Apply 1 week, 4 days ago
JPMorganChase
Wealth Management, Head Of Investments, Advice, And Solutions For Southeast Asia, Managing Director (Based In Singapore)
JOB DESCRIPTION Introduction We are seeking a dynamic and experienced professional to join our team…
Full Time | Singapore, Singapore
Apply 2 weeks, 1 day ago
Citizens
Private Banker, Pbo
Description Citizens Private Bank is opening a Private Bank Office in Newport Beach as part of its …
Full Time | Newport beach, United States of America
Apply 2 weeks, 1 day ago
Novartis
Qc Senior Specialist I
Summary Highly skilled and experienced laboratory professional who contributes by performing analyt…
Full Time | Tuas, Singapore
Apply 2 weeks, 3 days ago
HSBC
Sg Hub Market Delivery Lead - Global Private Banking
Job description Some careers grow faster than others. If you’re looking for a career that wil…
Full Time | Singapore, Singapore
Apply 2 weeks, 3 days ago