Production Supervisor

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Production Supervisor – Killowen Farm

About Us:

Killowen Farm is a family business based in Co. Wexford. Renowned for its creamy taste, Killowen Farm yogurt combines the freshest milk from the Dunne family’s own dairy herd with the highest quality fruit, sourced from local growers.

Known primarily for its premium layered and stirred fruit yogurts, Killowen Farm has also recently added a range of award-winning Cream Cheese products to its range.

At Killowen Farm, our people are family. We foster a supportive and collaborative working environment where employees are respected, trained, and encouraged to develop their skills. Whether you’re just starting your career or bringing years of experience, you’ll find opportunities to grow with us.

Key Expectations of the Role

• Supervisors are expected to lead from the front, actively manage their teams and take ownership of issues rather than deferring responsibility.
• Time spent operating equipment should not compromise supervisory responsibilities.
• Supervisors are accountable for standards in their area, not just tasks completed.

Key Responsibilities

1. Leadership & People Management

• Act as the first point of contact for all people-related matters within the area, including attendance, conduct, performance, training and wellbeing.
• Allocate work, provide clear direction and actively supervise operatives to ensure safe, efficient and compliant operations.
• Coach, support and develop operatives, ensuring all staff are adequately trained and competent to carry out their roles.
• Ensure company rules, procedures and standards are clearly understood and consistently applied.
• Address issues of poor performance or behaviour promptly and escalate in line with company procedures where required.
• Communicate grievances, concerns or employee relations issues to the Shift Coordinator in line with company procedures.
• Promote teamwork, engagement and positive employee relations within the area of responsibility.

2. Safety Ownership

• Be the first point of contact and owner for all health and safety matters within the area.
• Ensure compliance with all company health and safety policies, procedures and legal requirements.
• Actively monitor safe working practices and intervene immediately where unsafe acts or conditions are identified.
• Ensure accidents, incidents and near misses are reported.
• Maintain high standards of housekeeping, hygiene and safe working practices at all times.

3. Quality & Food Safety

• Act as the first point of contact for quality and food safety issues on shift.
• Ensure all products are manufactured in full compliance with the Quality Management System, food safety standards and customer requirements.
• Monitor quality standards, take corrective action where deviations occur and escalate issues as required.
• Ensure hygiene standards, GMP and documentation requirements are consistently met within the area.

4. Operational & Performance Management

• Ensure the availability and readiness of materials, machinery and equipment to meet production requirements.
• Monitor equipment performance and raise maintenance requests promptly when issues arise.
• Support problem solving in the area and liaise with maintenance, quality and other site functions as required.
• Achieve area targets and standards relating to safety, quality, output, waste and efficiency through effective supervision and teamwork.
• Provide clear and timely updates to the Shift Coordinator on area performance, risks and issues requiring attention.

5. Deputising & Escalation

• Deputise for the Shift Coordinator in their absence, ensuring continuity of leadership and standards.
• Escalate issues appropriately where they exceed the Supervisor’s authority or require management intervention.

Qualifications

• Leaving certificate or equivalent (ideally)
• Third level qualification an advantage

Knowledge and Experience

• Minimum 1 year manufacturing supervisory experience
• Ideally within a food processing environment but may consider other manufacturing experience.
• Excellent knowledge and experience of manufacturing processes and techniques
• Experience in leading a team and problem resolution

Key Competencies

• Demonstrated people management skills
• Able to motivate, influence, and train people.
• Excellent attention to detail

Job Types: Full-time, Permanent

Benefits:

• On-site parking

Work Location: In person