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Program Coordinator

Posted on Nov. 10, 2025

  • Riverhead, United States of America
  • 70000.0 - 73000.0 USD (yearly)
  • Full Time

Program Coordinator

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Job description:

RISE is a nonprofit organization that was established in 1980 as Aid To The Developmentally Disabled (ADD) by family members who were concerned about the physical and emotional decline of patients compelled to live in crowded institutions.

These family members believed that appropriate treatment and training in a warm, sheltered, homelike environment would enhance their physical and emotional growth. With the support, funding and licensing of New York State’s Office of People With Developmental Disabilities (OPWDD) and the Office of Mental Health (OMH), ADD came to life.

We are currently seeking a Residential Program Coordinator.

Residential Program Coordinator

Under the direct supervision of Residential Assistant Director, the Program Coordinator will ensure successful operations of the residential programs aligned with regulatory requirements

federal/ state/county governing bodies. The Program Coordinator will act in accordance with the agency's mission and value statement concomitantly performing job responsibilities with the highest level of professionalism and enthusiasm.

  • Function as a QMHS or QIDP when necessary. Participate at IDTs & planning meetings
  • Provide highest quality of care to the Individuals serviced within the residential programs; Fully understand the person-centered approach and recovery-based model; Actively and positively communicate agency philosophy, administrative decisions, to all employees in a timely and professional manner
  • Ensure adequate supervision and staffing of each assigned location based on minimum staffing ratios and specific needs of the individuals.
  • Oversee and provide supportive direction to Residential Managers, Assistant Managers, and all staff through implementation of training, role-modeling, and structured oversight.
  • Mediate emergency program needs- deploying of staff, handling of crisis in an effective and efficient way; Communicate with the Assistant Director and other involved team members
  • Provide timely updates to the Assistant Director regarding critical issues
  • Coordinate linkages to treatment, care coordination, day activities, and other meaningful resources to enhance quality of life.
  • Actively participate in the admissions/ discharge process, as well as all team meetings.
  • Maintain certifications - SCIP/ CPR/AED/FA/AMAP
  • Assist management to evaluate, and/or modify progress or lack thereof and oversee implementation of revised goal/ treatment planning
  • Available on-call 24/7; Arranges schedule to meet the needs of the program
  • Partake in the interviewing, hiring, and training of team members
  • Supervise and approve employee hours including timecards, requests for time off, monitoring of overtime, and hours worked according to agency policy and procedures.
  • Oversee completion of critical billing documentation coupled with associated required documentation; address areas of concern; submit records in a meticulous and timely manner.
  • Review documentation of individuals' progress on a random basis and ensure the documentation is complete and up to date; ensure that follow up occurs, as necessary.
  • Conduct regular audits of individual records, and site-based documents (fire evac. Plans, community meetings, communication logs, smoke detector checks, etc.) according to established policies and procedures- aligned with Regulatory requirements.

MINIMUM QUALIFICATIONS:

  • Three years of supervisor experience collaborating directly with persons with mental health, intellectual disabilities or other developmental disabilities AND is a human services professional possessing at least a bachelor's degree in a human services field, including but not limited to sociology, special education, and rehabilitation counseling or psychology.
  • Valid New York State Driver's License
  • Exerting up to twenty pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Substantial movements (motions) of the wrists, hands, and/or fingers. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.

For more information on Rise Life Services please visit our website at riselifeservices.org EOE

Job Type: Full-time

Job Type: Full-time

Pay: $70,000.00 - $73,000.00 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Parental leave
  • Professional development assistance
  • Referral program
  • Retirement plan
  • Tuition reimbursement
  • Vision insurance

Education:

  • Bachelor's (Required)

Experience:

  • ID/DD: 3 years (Required)
  • Supervisory: 3 years (Required)

License/Certification:

  • NYS Drivers License (Required)

Work Location: In person


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