Program & Innovation Manager, Legal Operations

About Satispay
At Satispay, we're not just reimagining payments; we're pioneering a movement toward simplicity and accessibility. Picture yourself at the forefront of innovation, leading the way in revolutionizing payments - and beyond! - across Europe, alongside a vibrant community of like-minded individuals driven by a shared vision: simplifying payments to improve everyone’s life.

Are you ready to be part of something bigger? Satispay is the place for you! Come be part of our dynamic team and help us shape the future of payments in Europe.

Join us as a Program & Innovation Manager, Legal Operations and let's make magic happen together.

Role Overview
As Program & Innovation Manager, Legal Operations, you will be a key member of our Legal team, driving strategic initiatives focused on operational efficiency, technology adoption, process optimization, and specifically leveraging Artificial Intelligence (AI). You will serve as the operational point of reference for enhancing the internal workings of the legal team and will work closely with cross-functional teams, including Tech, Product, Marketing, Compliance, and other business stakeholders. Your role involves providing strategic support for operational innovation, managing key projects with legal/regulatory impact, and ensuring the legal team operates as efficiently and effectively as possible, with a strong focus on integrating cutting-edge AI solutions.

Your mission:

• Technology Management & Tools: Manage and optimize the entire legal technology stack, including the Contract Lifecycle Management (CLM) system and other tools (e.g., Notion), ensuring continuous updates and improvements. Oversee efficient legal documentation management.

• Process Optimization & AI-Driven Innovation: Analyze existing workflows, identify bottlenecks, and implement innovative solutions to boost the legal team's efficiency and other teams' self-sufficiency. Actively identify, evaluate, and implement AI tools and solutions to automate tasks, gain insights from data, and enhance legal operational processes.

• Performance Monitoring: Define, track, and analyze Key Performance Indicators (KPIs) for legal operations (e.g., request lead times) to measure the impact of initiatives and guide future decisions.

• Strategic Project Coordination: Lead and coordinate cross-functional projects with significant legal/regulatory components (e.g., Data Protection, Corporate, Contracting, Investments), ensuring alignment with priorities, adherence to deadlines, and supporting the legal team's OKR monitoring.

• Operational Support & Registries: Maintain key internal registries (e.g., contractual exceptions, third-party trademark usage) and provide operational support in vendor management (onboarding, audits).

Your ideal profile:

• Background: You have solid experience (ideally 5+ years) in Legal Operations, Project/Program Management, or similar roles, preferably within dynamic tech, fintech, or start-up environments. A degree in Business, Management Engineering, IT, or Law (with a strong tech/ops inclination) provides a good foundation.

• Process-Oriented & Innovation Mindset: You possess an analytical mindset, skilled in identifying inefficiencies and designing practical, innovative solutions. You are naturally curious about new technologies, with a demonstrated interest and understanding of AI applications and their potential within the legal operations landscape.

• Technological Proficiency: You are familiar with Legal Tech tools, particularly CLM systems, and collaboration/project management platforms (e.g., Notion, Jira, Asana). You are comfortable implementing and managing new technologies, including evaluating and integrating AI-powered tools.

• Project Management: You are experienced in managing complex projects, coordinating diverse stakeholders, and meeting deadlines in fast-paced environments.

• Analytical Skills: You can define, collect, and interpret data and KPIs to measure process effectiveness and support decisions, potentially leveraging AI for enhanced analytics.

• Collaboration and Communication: You possess excellent communication and interpersonal skills, enabling effective collaboration with the legal team, technical teams, and stakeholders at all levels.

• Adaptability and Proactivity: You excel in fast-paced, evolving work environments, demonstrating adaptability and a proactive approach to problem-solving.

• Language Proficiency: You are fluent in English; knowledge of Italian is a significant plus.

Don't let a checklist hold you back - at Satispay, we thrive on diverse perspectives and unique strengths. Your individuality could be the missing piece to our puzzle! Even if you don't meet every skill listed above, we encourage you to apply if you're passionate about the role and believe you can contribute to our team's success.

Your perks as a Satisperson
Join an international team to grow with
Hybrid working policy
Fuel your day with our meal vouchers
Preply language platform access to expand your language skills
Take care of yourself and your family with our health insurance plan
Own part of Satispay’s success with our Stock Option Plan
Plan for the future with our pension plan
Gear up with our tech equipment
Join us in the fun with team-building events, parties, trips, and more!

Our selection process is tailored to each role and includes at least a call with our Talent Acquisition Team, a technical evaluation, and a final in-person meeting. Your recruiter will share more insights during your first meeting with us!

Equal Opportunity Employer
At Satispay, we're proud to be an equal-opportunity employer. We celebrate diversity and inclusion, welcoming individuals of all backgrounds. This opportunity is open to everyone, regardless – for instance – of race, color, religion, sex, gender identity, sexual orientation, and national origin. Join us in a workplace where everyone belongs!

Learn More About Us
Curious about our core values? Explore them here.

#LI-HYBRID

LI-GA1