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Program Intake Specialist

Posted on Oct. 22, 2025

  • Rochester, United States of America
  • 20.0 - 22.0 USD (hourly)
  • Part Time

Program Intake Specialist

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The Program Intake Specialist is responsible for managing the initial intake process for individuals seeking services for Education, Training and Employment Services. The role serves as a point of contact for referral agents and the community and plays a critical role in assessing eligibility, collecting documentation and ensuring a smooth transition into the program/service.

Essential Job Duties and Responsibilities: (Additional duties may be assigned)

  • Serve as the primary contact for referral agents and program applicants.
  • Conduct screening interviews via phone, in person or virtually to collect relevant demographic and background information.
  • Provide SCN screening, assessment and follow up.
  • Collect required documentation for enrollment.
  • Verify insurance information
  • Input and maintain accurate participant information in the electronic medical record.
  • Collaborate with program director and team members to facilitate timely program entry.
  • Assist with necessary copying, faxing, scanning, filing, mailing, shredding, etc.
  • Provide referral agents and program applicants with information about program services, expectations and next steps.
  • Prepare reports and maintain intake records in accordance with organizational standards.
  • Performs routine documentation audits
  • Support outreach efforts to engage potential participants and community partners.

Job Type: Part-time

Pay: $20.00 - $22.00 per hour

Expected hours: 15 per week

Work Location: In person


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