Project Officer - Service Delivery

Reference Number: 1171721

About the Role:

Join Student Services as a Project Officer - Service Delivery and help shape initiatives that transform the student experience at Curtin University!

In this hands-on role, you will take ownership of projects and sub-projects, driving them from concept to delivery while also supporting a range of larger, high-impact initiatives. You will work closely with Strategy and Operations leads, in the Service Delivery portfolio to turn ideas into practical, student-centred solutions that create real impact.

You will contribute to a variety of strategic projects that will enhance the student and staff experience, including process and service improvements, analysing data to uncover insights, and developing knowledge resources that empower our Curtin community.

With opportunities to collaborate with professional and academic staff across the University, this role is perfect for someone who thrives on ownership, enjoys variety, and is motivated by making a visible difference in a fast-paced, purpose-driven environment.

Your responsibilities will include:

• Coordinate the implementation of project plans and initiatives.
• Manage and facilitate project communications and liaise with relevant stakeholders to coordinate their input to the project.
• Track activities against project schedules, providing regular and accurate reports to stakeholders as appropriate.
• Identify impacts and risks associated with the project and report on these.

Who we are looking for (selection criteria):

• High level organisational and project management skills, with the ability to coordinate and deliver project activities from planning through to implementation.
• Strong interpersonal and communication skills, with the confidence to engage effectively with a diverse range of stakeholders and a high level of cross-cultural awareness.
• Excellent time management and organisational skills, with the ability to manage multiple competing priorities while maintaining accuracy, attention to detail, and meeting deadlines.
• Well-developed research and analytical skills, with the ability to interpret information and apply insights to inform decisions and outcomes.
• Demonstrated stakeholder management skills, with experience working effectively across a range of stakeholder groups and organisational levels.

Role Requirements:
Student Services

Working at Curtin means being part of a community that is passionate about making a real difference. Here, your work will directly impact our ability to transform and enhance the student experience. The Student Service team provides the essential services, systems and processes that underpin Curtin’s core operations while delivering a seamless student-centred experience that supports individual needs. For more information about the team, please visit https://staffportal.curtin.edu.au/services/student-services/

About Curtin University

Curtin University proudly stands among the top one percent of global universities according to the ARWU 2024 rankings. We are an energetic, dedicated team of academics and professionals working together to provide global solutions through quality graduates and innovative research. Curtin is a welcoming space where integrity, respect for one another, courage, excellence, and impact are essential to everyday life. First Nations people, those identifying as LGBTQIA+, parents, carers, people of all ages, abilities and genders, and people of diverse ethnicity, nationality and faith are encouraged to apply. Our aim is to create a workforce that reflects the diversity of the community in which we live. For more information, please visit our Diversity and Inclusion page - https://staff.curtin.edu.au/discover-curtin/diversity-equity-and-inclusion-at-curtin/

What We Offer You:

Situated on Whadjuk Nyungar Country, our vibrant Bentley campus includes an art gallery, gym, childcare and medical centre, bus station, accessible parking and endless food options including a supermarket. Aside from the vibrant campus life, we offer more than just a job. Curtin offers a wide range of generous benefits, including additional leave, salary packaging, health and wellbeing services and an array of discounts for retail, travel and much more.

For more reasons to work at Curtin, please visit https://staff.curtin.edu.au/discover-curtin/

Join Us!

If this sounds like your next role, please click APPLY NOW ensuring to attach the following documents:

• Up to date resume
• Cover Letter outlining your interest and demonstrating how your background meets the position’s selection criteria (noted above) - no more than two pages

If you have any queries in relation to this opportunity or the application process, please contact our careers team on CurtinCareers@curtin.edu.au or 08 9266 9000 (option 3,1), quoting the reference number. Please note applications will not be accepted via this email address.

Applications close: 8.30pm (AWST), Tuesday 20 January 2026.

Late applications or applications received via email will not be considered, and only successful candidates will be contacted.

Please note we are not accepting applications from recruitment agencies at this time.

Curtin reserves the right at its sole discretion to withdraw from the recruitment process, not to make an appointment, or to appoint by invitation, at any time. We reserve the right to remove the advert earlier than the date on the advert.