Quality Specialist

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Introduction:
About us

At PharmaCare, we are dedicated to enriching people's lives through improved health and wellness. As an Australian born and built success story we are proud of our heritage and remain a 100% Australian owned and family operated business. We have built on our success at home and now have sales and marketing operations around the globe, where we sell and market our well-known and trusted brands

Our success comes from our performance led culture, and we want our people to succeed. We encourage ownership and integrity with an entrepreneurial flair. Based on the Northern Beaches we live the life we promote.

This is more than a job, it’s a chance to be part of something bigger. At PharmaCare, your career can grow alongside brands that are trusted by millions.

Extras we know you’ll love

• On-site 3 level gym with dedicated personal trainers and daily classes
• Full time barista with free coffee and free smoothies
• Generous monthly product allowance to support your health and wellbeing
• Paid parental leave, subsidised private health insurance
• Salary continuance and TPD insurances fully paid
• Flexible start and finish times
• Onsite parking
• Employee assistance/wellbeing initiatives
• Ongoing training and development programs
• Leave loading

Description:
About the job

The Quality Specialist is responsible for driving process optimisation and continuous improvement across the Quality Management System, ensuring compliance with applicable regulatory and internal standards. Reporting directly to the Head of Quality you will balance compliance activities with ongoing optimisations activities. Your responsibilties will include:

• Maintain and create an effective and compliant Quality Management system in accordance with all applicable local regulatory / International standards.
• Champion quality assurance processes and strategy, driving process optimisation and sustainable improvements across PharmaCare Manufacturing and Business Units.
• Maintain Quality metrics. Summarise Quality performance measures into actions
• Provide targeted operational quality support focused on backlog reduction and compliance risk mitigation in key areas such as Batch release, specification reviews, APQRs, temperature excursions, document control and returns/rejects
• Prioritise support based on regulatory risk, audit readiness and business impact, ensuring timely closure of critical quality activities
• Support stabilisation of processes before transitioning ownership back to BAU teams
• Coordinate activities required for customer and product compliance including internal /external auditing, preventative & corrective action systems, ensuring completion and maintenance of Quality records and documentation
• Support business units with quality oversight
• Investigate, develop and implement action plans to reduce non-conformance frequency and impact
• Drive and implement Lean Quality plans and principles throughout the PharmaCare

Skills and Experiences:
About you

Experience in a related role
Degree qualified in a science discipline
You enjoy problem slving and contiuous improvement. You strive to overcome obstacles efficiently and effectively
Ability to balance strategic continuous improvement with short term operational priorities
Ability to work in a fast paced environment, building positive relationships whilst always keeping an eye on managing quality risk
As a specialist you will be able to play a leading role in certain projects/activities and be able to step in to present training on new or updated processes when needed
You demonstrate excellent team work and stakeholder management, participating collaboratively with individuals and departments.
You are well orgnised, follow through on commitments and keep stakeholders up to date.
You take ownership and always strive to find a better way of doing things.
Results oriented, taking pride in doing a job well and excited about reaching team goals.