Receptionist

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Overview
We are seeking a professional and organized Receptionist to join our team. The ideal candidate will serve as the first point of contact for visitors and callers, providing exceptional customer service and administrative support. This role requires strong communication skills, proficiency with office management tools, and the ability to handle multiple tasks efficiently in a fast-paced environment. Experience with office management systems such as QuickBooks, Microsoft Office, and Google Workspace is highly desirable. Bilingual abilities are a plus to assist a diverse client base. The Receptionist will play a vital role in maintaining smooth office operations and ensuring a welcoming atmosphere.

Duties

• Greet visitors and clients in a courteous and professional manner at the front desk
• Manage multi-line phone systems, screen calls, and direct inquiries appropriately
• Schedule appointments and manage calendar appointments for staff or medical professionals
• Perform data entry, filing, and maintain accurate records using various software tools
• Handle incoming and outgoing correspondence, including emails and mail distribution
• Assist with office management tasks such as supply inventory and organization of office space
• Support administrative functions including proofreading documents, managing calendars, and supporting bookkeeping activities using QuickBooks or similar software
• Provide excellent customer service by addressing inquiries promptly and professionally
• Maintain a clean and organized reception area to ensure a positive first impression

Qualifications

• Proven experience in an office environment or as a receptionist; clerical or administrative experience preferred
• Strong computer literacy with proficiency in Microsoft Office (Word, Excel, Outlook), Google Workspace, and data entry skills
• Familiarity with multi-line phone systems, calendar management, and office management software such as QuickBooks is preferred
• Excellent organizational skills with the ability to prioritize tasks effectively
• Bilingual abilities are highly desirable to communicate with diverse clients or patients
• Exceptional phone etiquette, customer support skills, and professional appearance
• Ability to handle confidential information discreetly
• Strong typing skills with attention to detail for proofreading and data accuracy
• Experience in medical or dental receptionist roles is advantageous but not required
• Personal assistant experience or experience managing schedules is a plus

This position offers an opportunity to be an integral part of our team by providing outstanding administrative support while fostering a welcoming environment for clients and visitors.

Job Type: Full-time

Pay: $17.20-$24.32 per hour

Work Location: In person