Receptionist 6 Month Contract

WELCOME TO MARS CAPITAL

Mars Capital Finance Ireland DAC (“Mars Capital”) is part of Arrow Global Group Limited, which is one of Europe’s leading integrated asset managers with €112bn Assets Under Management (“AUM”) and 4,400 employees across five jurisdictions

Mars Capital was established in 2015 and is a Regulated Credit Servicing Firm, authorised by the by the Central Bank of Ireland and located in Dublin 2. Mars Capital has the capacity and regulatory authority to service loans secured against properties and has €8bn AUM, experiencing significant growth in recent years. We provide services that span the full lifecycle of a loan post origination, from drawdown through to loan administration, asset management, enforcement as well as syndication, securitisation, and standby servicing.

We value our relationship with our clients and believe that our deployment of dedicated, Dublin-based project and asset management teams give us a competitive advantage over other competitors who operate a shared services model across their portfolios. Placing the customer first in a simple and efficient manner in line with our regulatory obligation is our number one priority.

Our local strategic ambition is to provide value accretive services to institutional clients, while building better financial futures for our customers, clients, communities, and colleagues.

Our Values

Our stakeholders expect us to act in an ethical and responsible way and this is at the heart of how we conduct our business. Our values support this philosophy, and we seek out and reward behaviours that will make us more sustainable, responsible, and successful. Our values are- we succeed together; we do the right thing; we’re trusted and valued; and we’re brave and creative. You’ll hear more about these throughout the interview process.

Our STAR Awards provide a fantastic platform to send a special thank you to a colleague who may have gone above and beyond to help you and the business succeed, or someone who has been brave and creative with their own approach to how they work. Values orientated, our Recognition Scheme plays a pivotal role in aligning and celebrating our culture, and simply wouldn’t exist without colleague participation and input.

We are looking for a professional, courteous, and organised Receptionist to join our financial services team. This role serves as the first point of contact for clients and visitors and plays a critical part in delivering exceptional client service. The Receptionist will also provide administrative and clerical support to ensure the smooth operation of our office

• Manage the Reception Desk, ensuring all clients, visitors and vendors are greeted and assisted in a professional manner
• Manage and maintain all building access card requests and logs
• Maintain confidentiality when handling sensitive client information and ensure adherence to Company policies and procedures
• Assist the Facilities and Office Manager as required
• Perform administrative tasks, such as filing, photocopying and data entry
• Receive, arrange and manage mail, packages and courier requirements across the business
• Prepare meeting rooms for Senior Leadership Team requirements, including setup and refreshment coordination
• Maintain cleanliness and organisation of the reception and common areas
• Take ownership and manage end of day reporting and returned post requirements and reporting.
• Support all Business areas where required.

• Previous experience in the role of receptionist or an administrative role within financial services preferrable
• Strong time management and organisational skills with the ability to react and deal with change in a fast-moving environment.
• Ability to prioritise and work independently under pressure
• Strong customer service orientation and professional demeanour
• Ability to manage internal engagement with all teams/stakeholders
• Excellent knowledge of Microsoft Office applications
• Excellent communication skills, both written and verbal
• High level attention to detail and accuracy
• Ability to establish and maintain good interpersonal relationships with our contractors/vendors/stakeholders/others

Our Environmental, Social and Governance (“ESG”) Commitment

We’re committed to investing responsibly and supporting our local communities and charitable organisations. Every colleague is encouraged to take a paid day each calendar year to volunteer for our nominated charities. Internally we are very proud of our four colleague-led engagement groups, who run events/initiatives, that promote our culture and values which is a key part of the life blood of this business.

D&I statement