Receptionist - Hotel

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If you are an outgoing & enthusiastic individual - we would be delighted for you join our Hotel Reception Team at The Parkavon. Your warm friendly personality welcomes our guests on arrival - your confidence and local knowledge assures and relaxes our guests after their journey. Located on Muckross Road, the hotel offers a business mix of domestic leisure, overseas leisure and overseas tour group business.

Previous experience with Hotsoft PMS/Reservations System is a distinct advantage. Full training will be provided, with an immediate start for the successful candidate. This is a part time position.

The hotel offers all year employment, closing only December 23/26th. You will report to the Reservations Manager.

Key Duties and Responsibilities

• Extend a warm welcome to our hotel guests.
• Register the guest on arrival, confirm details and process room payment.
• Explain hotel facilities and in-house procedures
• Answer guest queries in a timely & courteous manner.
• Be informed of local amenities, attractions, tours and points of interest & natural beauty in Killarney & Kerry.
• Make and confirm guest reservations online, by phone and in person & update all guest information or changes on Hotsoft.
• Take responsibility for the issue & security of guest room key cards.
• Report maintenance issues.

Requirements:

• Excellent customer service
• Work on your own initiative.
• Great interpersonal skills.
• Good IT skills
• Be able to cope well under pressure.
• Be fully flexible to work various shifts including; early/ late/ weekends/ bank holidays

No Work Permits/Visas - Fluent Spoken & Written English required

Job Type: Part-time

Pay: From €27,479.00 per year

Expected hours: 24 – 39 per week

Benefits:

• Food allowance
• Gym membership
• On-site parking

Schedule:

• 8 hour shift
• Day shift
• Night shift
• Weekend availability

Work Location: In person

Expected start date: 20/07/2025