Receptionist/Administration

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MUST HAVE 1–3 YEARS OF EXPERIENCE MANAGING AND FILLING APPOINTMENT CALENDARS IN A BUSY SALON, MED SPA, OR SIMILAR BUSINESS. IF YOU DO NOT HAVE THIS EXPERIENCE, PLEASE DO NOT APPLY.

Location: Windsor, Ontario
Job Type: Full-Time, Permanent
Pay: $20–$25/hour + commission

About the Position

Melt Body Health is an established, award-winning body contouring and skincare clinic seeking an experienced, highly organized Front Desk Coordinator.

This is not a basic receptionist role. We need someone who takes ownership of the appointment calendar, proactively fills openings, follows up with clients, and keeps our clinic running efficiently.

Responsibilities

• Actively manage the calendar and fill cancellations and open appointment slots.
• Make outbound calls to confirm appointments and rebook clients.
• Follow up with cancelled, missed, and overdue clients.
• Answer calls, texts, emails, and social media inquiries promptly.
• Schedule appointments, process payments, and maintain client records.
• Support treatment package bookings and product sales.
• Assist with daily clinic operations.

Requirements

• Minimum 1 year of proven experience managing appointment calendars in a salon, med spa, dental, chiropractic, or similar appointment-based business.
• Experience proactively filling cancellations and rebooking clients.
• Confident making outbound calls and communicating with clients.
• Strong organizational, multitasking, and time-management skills.
• Reliable, detail-oriented, and able to work independently.
• Experience with appointment booking software.

Schedule

Monday–Thursday: 10 AM–6 PM
Saturday: 9 AM–3 PM

Saturday availability is mandatory.

What We Offer

• $20–$25/hour based on experience.
• Product sales commission.
• Employee discounts on treatments and skincare.
• Paid training and team events.
• Supportive, professional work environment.

We are looking for someone proactive who sees an opening in the calendar and takes immediate action to fill it.

Pay: $20.00-$25.00 per hour

Expected hours: 40.0 per week

Benefits:

• Company events
• On-site parking
• Paid time off

Work Location: In person