Find Your Next Job
Resident Services Manager
Posted on Aug. 26, 2025
- Palm Beach Gardens, United States of America
- 52902.0 - 62236.0 USD (yearly)
- Full Time
Tailor Your Resume for this Job
Overview
The Resident Services Manager is the primary liaison between homeowners and vendors, ensuring the smooth and efficient handling of service requests from initiation to completion. This role involves assisting residents throughout the work order process, managing documentation, coordinating with vendors, preparing proposals, and overseeing timely completion and inspections of work orders.
Duties
- Serve as the main contact for homeowners requesting home repair services to their residents.
- Assist residents with preparing and submitting accurate scopes of work; ensure precise and timely processing of work orders.
- Manage recordkeeping, documentation, and workflow coordination, both in-office and in the field, to ensure efficient work order management.
- Generate and distribute monthly reports summarizing service activity and request status; maintain accurate records in the Association’s property management software (Yardi) and ensure inspections are performed upon work completion.
- Assist with modifications and community projects as needed.
- Cross train on perimeter camera system and functionality.
- Perform additional duties as assigned.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below represent the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- High school diploma or GED required; Associate's or Bachelor's degree in Project Management or Construction Management is preferred but not required.
- One to three months of relevant experience and/or training or an equivalent combination of education and experience..
- Proficient in Microsoft Office Suite (Word, Excel, Outlook); familiarity with Yardi or similar property management software is a plus.
- Strong organizational skills with the ability to manage multiple tasks effectively.
- Excellent phone etiquette and interpersonal communication skills.
- Ability to build and maintain positive relationships with residents, staff, and vendors.
- Proactive problem-solving and conflict-resolution skills.
- Community Association Manager (CAM) license is a plus.
- Must possess a valid Florida Driver's License and meet insurability requirements.
Join our team as a Resident Services Coordinator where you can make a significant impact on the community while enhancing your career in property management!
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Please Note: All final candidates will be subject to a background check as part of the hiring process. This may include verification of employment history, education, and any other relevant information deemed necessary for the position.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle or feel, reach with hand and arms and talk to hear. The employee is frequently required to stand and walk. The employee is occasionally required to stoop, kneel or crouch. The employee must frequently lift and/or move up to ten pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
WORK ENVIRONMENT
The position is primarily performed both outdoors and indoors. Occasional exposure to outdoor weather conditions may occur while performing job duties. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Job Type: Full-time
Benefits:
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Ability to Commute:
- Palm Beach Gardens, FL 33418 (Preferred)
Ability to Relocate:
- Palm Beach Gardens, FL 33418: Relocate before starting work (Preferred)
Work Location: In person
Tailor Your Resume for this Job
Share with Friends!
Similar Jobs
Praxis Care
Temporary Property Manager | Ardee
Job Summary: Our organisation is currently looking for a professional and responsible individual t…
Full Time | Ardee, Ireland
Apply 7 hours, 41 minutes ago
Harmony Residential Care
Tipperary: Deputy Manager Children's Service
Location: North Tipperary Hours: 40 hours per week (Monday to Friday, 9am-5pm, with planned flexib…
Full Time | Port laoise, Ireland
Apply 7 hours, 42 minutes ago
Odyssey Social Care
Social Care Worker Part-Time
As the Social Care Worker, you will act as the support and care worker to young people referred to …
Part Time | Roscommon, Ireland
Apply 7 hours, 42 minutes ago
Consolidated Power Projects Australia
High Voltage Electrical Apprentice - Starting February 2026
Introduction: Full-time Based on our projects across SA Full support, training and mentoring provi…
Full Time | Sa, Australia
Apply 7 hours, 47 minutes ago
New York City Department of Health and Mental Hygiene
Dog Licensing Outreach Assistant, Bureau Of Veterinary And Pest Control Services
DEPT OF HEALTH/MENTAL HYGIENE Posted On: 10/29/2025 Full-Time Location MANHATTAN No Exam Required D…
Full Time | Manhattan, United States of America
Apply 9 hours, 56 minutes ago
New York City Department of Health and Mental Hygiene
Pharmacy Technician, Bureau Of Public Health Clinics
DEPT OF HEALTH/MENTAL HYGIENE Posted On: 10/29/2025 Full-Time Location BRONX Exam May Be Required D…
Full Time | Bronx, United States of America
Apply 9 hours, 56 minutes ago
PERENNIAL
Manager, Clinic Operations
Clinic Operations CoordinatorStatus: Full-TimeLocation: Toronto, Ontario Oakville, Ontario (Hybrid:…
Full Time | Toronto, Canada
Apply 1 day, 7 hours ago
United Landscapes
Payroll Coordinator/Finance Assistant
Company OverviewUnited Landscapes is a full-service landscape company. We create, transform and mai…
Full Time | Kelowna, Canada
Apply 1 day, 7 hours ago