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Restaurant Manager
Posted on April 14, 2025
- Queenstown, New Zealand
- No Salary information.
- Full Time

At Wai Hospitality Group, our philosophy is simple – 100% Hospitality. That means we care deeply about our people, our guests, and our suppliers.
We operate three of Queenstown’s most loved restaurants – Public Kitchen & Bar, Finz Seafood & Grill, and Bella Cucina – each with its own character, menu, and loyal following.
We’re now looking for experienced Restaurant Managers to join our team and lead a venue. You’ll be responsible for the smooth day-to-day operation of the restaurant, while mentoring the leadership team, creating memorable experiences for our guests, and delivering on business performance goals.
Key Responsibilities:
- Lead and oversee daily FOH operations, ensuring excellent service and guest satisfaction.
- Provide clear leadership to Assistant Managers and Supervisors.
- Manage recruitment, onboarding, training, and performance of FOH staff.
- Maintain compliance with key legislation including liquor licensing, H&S, food safety, and employment law.
- Handle escalated guest concerns and ensure issues are resolved promptly.
- Coordinate bookings, events, and set menu functions.
- Oversee ordering, monthly stocktakes, and cash handling procedures.
- Monitor KPIs such as spend per head, cost control, and online reviews – and implement strategies for improvement.
What We Offer:
- Pay rate $31 to $35 depending on experience
- Performance incentive programe
- Staff discounts across all venues
- Supportive team culture and career development opportunities
- Accommodation available for the right candidate
About You:
- Minimum 3 years’ hospitality experience with at least 1 year in a leadership role
- Current Manager’s Certificate under the Sale and Supply of Alcohol Act 2012
- Passionate about customer service and leading high-performing teams
- Strong problem-solving and organisational skills
You must be legally entitled to work in New Zealand (citizen, resident, or valid work visa holder).
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