Find Your Next Job

Retail Assistant

Posted on Jan. 24, 2025

  • Full Time

Retail Assistant

Tailor Your Resume for this Job


JOB RESPONSIBILITIES:

- Engage with customers on TikTok by responding to comments and inquiries.

- Update Shopify inventory records for accurate product availability.

- Provide after-sales service by following up with customers, soliciting feedback, and offering promotional codes.

- Conduct daily stock counts to maintain accurate inventory levels.

- Handle incoming customer calls and assist as needed.

- Provide client service support for retail network and E-commerce

- Responding promptly to customer inquiries through chat (FB Messenger, Instagram, Carousell, WhatsApp, Emails) and inbound calls.

- Assist in scheduling customers’ jewelry repairs.

- Manage knowledge of company products, services, and general inquiries.

- Maintain a high level of professionalism with clients and establish a positive rapport with every client.

- Process E-commerce orders from beginning to end.

- Ability to handle complaints/feedback competently.

- Drive client satisfaction.

- Generate revenue increase by offering sound recommendations and suggestions.

- Any other ad-hoc tasks or projects.

- Work together with operations to ensure a smooth fulfillment process.

- Prospect and promote jewelry products and services to walk-in as well as our online platforms’ customers.

- Attend to customers’ queries in-store and online stores.

- Be self-motivated and driven to achieve monthly sales targets.

- Ensure merchandise and displays are consistently well-presented.

JOB REQUIREMENTS:

  • 1-2 years of customer service experience
  • Candidate with retail or jewelry experience is an added advantage
  • Passionate about helping others and driving client satisfaction
  • Excellent interpersonal and communication skills
  • Candidate with retail or jewelry experience is an added advantage
  • Ability to handle complaints/feedback competently
  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills
  • Positive work attitude and ability to multitask, organize, and prioritize work
  • Good spoken English, Mandarin, Bahasa, and another language to speak to clients from multilingual environments
  • Candidates must be willing to work on Weekends and Public holidays

Candidates must be willing to work on weekends and Public Holiday.

Job Type: Full-time

Pay: $2,000.00 - $3,000.00 per month

Benefits:

  • Employee discount
  • Flexible schedule

Supplemental Pay:

  • Commission pay
  • Yearly bonus

Experience:

  • Retail Assistant: 1 year (Preferred)

Work Location: In person


Tailor Your Resume for this Job


Share with Friends!

Similar Jobs


Centra, Denroches Cross Centra, Denroches Cross

Centra Deli & Sales Person

Centra require a mature person in a customer facing role in our Deli. The person will require at le…

Part Time | Cork, Ireland

Apply 1 day, 11 hours ago

Swatch Group Swatch Group

Sales Assistant (All Genders) In Vollzeit Swatch Store Frankfurt Befristet

Du brennst für Retail und hast Lust die heißbegehrten farbenfrohen Uhren zu verkaufen? C…

Full Time | Frankfurt am main, Germany

Apply 1 day, 11 hours ago

The Aje Collective The Aje Collective

Aje Highpoint Athletica Assistant Boutique Manager

Description: Join icon fashion house Aje as an Assistant Boutique Manager at our Highpoint store. …

Full Time | Melbourne, Australia

Apply 1 day, 11 hours ago

Cranky's Bike Shop Cranky's Bike Shop

Assitant Manager

Assistant Manager - St. Albert LocationGet to know us:At Cranky's Bike Shop, our mission is simple:…

Full Time | St. albert, Canada

Apply 3 days, 11 hours ago

Swatch Group Swatch Group

Sales Assistant - Part Time 30 Ore - Milano - Contratto Temporaneo

Job description DINAMICITA’, SFIDA, INNOVAZIONE, PASSIONE, sono parole nelle quali ti riconos…

Part Time | Milano, Italy

Apply 4 days, 11 hours ago

Carr Golf Carr Golf

Golf Operations Assistant

Golf Retail Assistant – Join Our Team at Castleknock Golf Club Are you passionate about golf…

Part Time | Dublin, Ireland

Apply 4 days, 11 hours ago

Brand Max Brand Max

Temporary Part Time Sales Assistant

Company Description At Brand Max, part of the Frasers Group, we don’t just offer jobs, we off…

Part Time | Naas, Ireland

Apply 4 days, 11 hours ago

Sculpted By Aimee Sculpted By Aimee

Assistant Manager - Kildare Village

About Sculpted by AimeeFounded in late 2016 by Aimee Connolly, Sculpted by Aimee is an Irish-born b…

Full Time | Kildare, Ireland

Apply 4 days, 11 hours ago