Retail Sales Associate

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We are looking for a Bilingual Sales Associate fluent in Spanish and English.

Industry Workwear is a locally owned and operated Workwear and Safety store with two locations servicing the Valley and the Tri Cities.

Location: Coquitlam - 105- 2733 Barnet Highway, Coquitlam BC, V3E 1K9
*** Please check your commute time before applying ***

Hours per week: 13-21
Must be available both weekends as well as weekdays

About You

• You are able to stand, bend, lift, and move for extended periods.
• You gain the confidence and trust of others through honesty, integrity, and authenticity.
• You have experience and a genuine passion for helping customers and providing exceptional service.
• Strong problem-solving skills and the ability to handle challenging customer situations with professionalism.
• You have a willingness to collaborate with colleagues and contribute to a positive work environment.
• You communicate in a way that conveys a clear understanding.

Key Responsibilities

• Provide expert guidance and assistance to customers, both in-person and over the phone, to help them select the most suitable safety boots, workwear, and safety products.
• Willingness to learn about the products we carry.
• Accurately process customer orders, ensuring that the right products are selected through our POS system
• Handle customer inquiries, concerns, and complaints professionally and promptly, finding solutions to ensure customer satisfaction.
• Facilitate returns and exchanges, adhering to company policies and procedures.
• Receiving orders, record and price new inventory.

What's In it for you?

• Working for our family business is not just a job; it's a way of life, a legacy we're building together, filled with shared values, endless support, and unique learning experiences.
• You get your EVENINGS FREE! (the store closes at 6:00 pm)
• You are NOT required to work stat holidays - more time with family and friends!
• A fun, fresh, and dynamic work environment
• Generous retail discounts.

Job Types: Part-time, Permanent

Pay: $20.00 per hour

Benefits:

• On-site parking
• Store discount

Ability to commute/relocate:

• Coquitlam, BC V3E 1K9: reliably commute or plan to relocate before starting work (required)

Language:

• Spanish (required)
• English (required)

Work Location: In person