Retail Trainer

Who we are

Take a seat at Freedom, the home of innovation, empowerment, and opportunity. For more than 40 years, we've continued to deliver on our promise: to make beautiful things for the home available to everyone.

Our company is about our people, so honesty, transparency and recognition are at the heart of how we work. Spend your day inspired to grow, through problem-solving, collaboration and hard work. We're design-led, passionate, and constantly evolving.

We want you to be part of our journey, so pull up a chair, and find out what it means to work in our Retail Operations team, in one of two New Zealand based roles.

What you'll be doing

Your role as a Retail Trainer sits within the Retail Training team, who are responsible for creating and delivering learning solutions about our products and best practice sales training. Reporting to the Head of Retail Training, based in Australia, you will partner with a wide range of senior stakeholders on multiple learning projects that span digital, face-to-face, and informal mediums.

Although this is a full-time role based primarily in our Auckland Support Centre, your main audience will be Freedom stores around New Zealand, so you'll be occasionally required to travel to meet our teams around the country. You will also be working closely with our Australian store teams delivering training both face to face and online as required.

Key responsibilities will include:

• Delivering engaging and inspiring workshops both face to face and digitally across Australia and NZ to all sales teams.

• Creating, managing, and posting informal learning content on Freedom's in-house communication platforms.

• Evaluating and updating existing learning content to ensure its accuracy and relevance as Freedom evolves.

• Regular travel both within New Zealand and to the East Coast of Australia facilitating training and working with our leaders in their stores.

Who you are

• Experienced and confident facilitator and presenter, both face to face or online via Zoom/Teams.

• Passionate about people, your high energy and charisma captivates and influences your audience.

• You thrive working in a fast paced, agile environment, developing our people.

• Ideally you will have experience coaching and developing leaders to implement and embed learning in their stores.

• Self-motivated and can work independently.

Perks of the job

• Huge opportunity to carve out your career with an awesome brand that is constantly evolving.

• Working within an established L&D team who will support and develop your own skills.

• 25% staff discount at Freedom, including sales prices.

What's next?

We are looking for someone who can start as soon as possible and will be reviewing resumes as they are submitted. Apply now to join us on the next stages in our transformation.

Have a voice, make an impact, and find your seat at Freedom.

Freedom to grow. Freedom to think. Freedom to be.