Revenue Operations Analyst

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Introduction:
Who we are…

Founded in 2002, ELMO Software is the trusted provider of HR technology solutions to 2,000+ mid-sized organisations and more than one million end users across Australia and New Zealand.With a comprehensive suite of ISO-certified solutions that span the full employee lifecycle, ELMO Software is designed to scale as organisations grow. Flexible and configurable, ELMO’s one-stop HRIS fits to your specific needs and workflows.Through powerful technology, automation, data and analytics, ELMO Software empowers HR professionals to play an integral role in company decision making.

Life & Culture...

At ELMO you will be joining an epic team with the opportunity to make a big impact. We foster an authentic, collaborative, fun working environment and being an ELMOnian means you're part of an amazing team that will push you to grow, support you with challenges and allow you to shine. Some of our benefits include:

• Hybrid work set up
• Paid Parental leave - 12 weeks primary, 6 weeks secondary
• Birthday leave, YOU day each year, as well as connecting people leave (up to 6 weeks working from anywhere)
• Inhouse Learning and Development initiatives
• ELMO Social and Diversity clubs
• Wellbeing initiatives such as boot camp, yoga etc.
• Mental Health/EAP programs
• Flare Benefits (great discounts, novated leasing, salary sacrifice)

Our values:
Reimagine What's Possible - We believe innovation is human at its core. By staying open, fearless, and adaptive, we continuously push boundaries - while keeping people at the heart of everything we do.
Obsess over Customers – Everything we do is designed to positively impact our customers.
Help Others Thrive - Be they colleagues, communities or customers, we champion ways to help others thrive.
Be Fearlessly Optimistic - We bring unwavering positivity to any challenge, as we know it will drive meaningful change.

Please note: Our internal Talent Acquisition team has got this covered, we’re not open to using an agency for this role.

Description:
Job description

Reporting to the Head of Growth & Revenue Operations, the Revenue Operations Analyst is a hands-on operator who builds and maintains the reporting, tools, and documentation that keep ELMO's insight and acceleration engine running. This mid-level generalist role focuses on recurring reporting, data quality, and process documentation to turn GTM and revenue data into actionable insights.

Key Responsibilities:
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Revenue Reporting & Analytics Cadence: Own the production and improvement of weekly, monthly, and quarterly revenue reporting packs.

Dashboard & Tool Maintenance: Build and maintain standard dashboards in Salesforce, Gong, HockeyStack, and other tools to surface key funnel metrics.

Data Strategy & Quality: Reconcile numbers with Finance and Marketing Ops to ensure a "single source of truth".
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Process Documentation: Capture clear documentation for data flows, metric definitions, and RevOps runbooks.

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Growth Experimentation Support: Provide analytical support for growth experiments and cohort analyses.

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Ad Hoc Analysis: Turn raw data into narratives and contribute to pricing and monetisation deep dive.

Skills and Experiences:
Skills and Experience

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Experience: 3-5 years in Revenue/Sales/Marketing Operations or Commercial Analytics, ideally in B2B SaaS.

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Education: Tertiary qualification in Business, Commerce, Economics, Data/Analytics, Finance, or Marketing.

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Technical Skills: Advanced Excel/Google Sheets skills and practical experience with Salesforce and BI/marketing analytics tools

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Reporting Expertise: Hands-on knowledge of building recurring revenue or funnel reports used by senior stakeholders.

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GTM Environment: Prior exposure to cross-functional GTM environments including Sales, Marketing, and Finance.

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Documentation: Previous experience documenting processes, runbooks, or data definitions.

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Attributes: Systems thinking mindset, high attention to detail, and the ability to translate complex data into simple narratives.

Apply now and be part of the team shaping the future of work at ELMO!

ELMO Software Pty Ltd is an equal opportunity employer, and we encourage applicants from diverse backgrounds to join our team. We are also committed to advancing reconciliation at ELMO through our Reflect Reconciliation Action Plan (RAP).

At ELMO, we are passionate about empowering HR with responsible, secure and safe AI, aiming to be among the first in Australia and New Zealand to achieve ISO 42001:2023 certification. Handling sensitive employee data necessitates strict adherence to our ISO 27001:2022 Certified security policies, making data privacy and security paramount in every role.