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Rostering Officer

Posted on Nov. 24, 2025

Doncaster, Australia
0 - 0 USD (yearly)

Full Time

Introduction:
We are a highly regarded not-for-profit, values-based organisation, offering residential, community and in-home aged care for over 30 years, to older people living in and around the city of Manningham.

Description:

NFP Salary Packaging up to $15,900
Novated Leasing
Meal Card up to $2,650
Doncaster location
Monday to Friday / 8 AM to 4 PM

About us

We are a community based not-for-profit organisation that supports older people living in the Eastern region. We offer a range of services, including Residential Aged Care and Community Care.

We are looking for a Rostering Officer to join our team.

About your role

We have an exciting opportunity within our growing MCA Flexicare in-home support service for a Rostering Officer to be responsible for scheduling of home care service requests, updating the roster with service request changes, filling in short notice vacancies, responding to client services requests in a professional manner, maintaining positive working relationships with our Community Support Staff.

Your duties will include:

Effective rostering of our residential staff within our rostering guidelines
Making sure the schedules have enough staff as per MannaCare policies.
Finding replacement staff when someone is away, whether it's planned or unexpected.
Effective troubleshooting of day-to-day staff and manager queries
Develop positive working relationships with our MannaCare staff
Accurate inputting of data into our information systems

About you

Experience in creating & maintaining rosters and in an administration role
Experience using client management systems
You will thrive in a busy environment with the ability to move from phone, emails and scheduling tasks
Your previous staff rostering experience would be highly regarded
Graduates in Human Resources or similar qualification, who are keen to start a career within a growing residential and community sector
You will have strong computer skills, with knowledge of client information systems (such as AlayaCare) or the capacity to quickly learn new information systems
You will have strong interpersonal, customer service skills and the ability to build positive working relationships with strong attention to detail

Benefits