Sales Coordinator

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The Hilton Toronto/Markham is a four-diamond, full service property seeking a vibrant and dedicated Sales Coordinator. If you understand the importance of building strong relationships, upholding a brand’s reputation and value the effort it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for.

What are we looking for?

• Conduct research, telemarketing and recording of prospective accounts for new business development as a support to Sales Managers.
• Conducts site inspections for walk in guests as necessary.
• Answer and respond efficiently to all incoming telephone/Fax/Email inquiries for Groups, qualifying and distributing to appropriate managers as dictated by market segment divisions and job responsibilities.
• Manipulate data from Delphi, mailing lists Directories and other sources to provide qualified sources for Sales Managers to solicit to.
• To assist in maintaining the integrity of Accounts within Delphi to better yield working reports for sales efforts.
• To support and set up for each Manager, outside sales call appointments when required.
• Assists in analysis of current and potential market/trends, coordinate all activities to maintain and increase revenue through added business volume and increased rates.
• Ability to check and block meeting space and guestrooms in absence of Sales Managers for small meeting/group inquiries.
• Responsible for typing and distribution of all sales proposals, contracts, correspondence and memos for assigned Sales Managers including but not limited to SMERF, Association, and Corporate Sales Managers as needed.
• When requested, provide administrative support to the Director of Sales and Marketing and Sales Managers handling duties including any of the following tasks; filing, photocopying, faxing, making group files, prepare & post mail, distribute information in-house as related to file turnover or client needs; i.e. contracts, credit applications, memos, e-mails, daily and weekly reports as required, etc.
• Coordinate ready showrooms with Front Desk (daily).
• Assist with the organization of special sales presentations using Virtual Visit or PowerPoint to Hilton standards as well as preparing presentation folders for clients, preparation of brochures, collateral for tradeshows.
• Assist Sales Managers with Rooming Lists and Group Reference Checks.
• Co-ordinate and prepare mailings i.e.: annual corporate rate letters, client invitations.
• Attend Sales Meetings and record minutes.
• Create and maintain a personal image of professionalism to guests, clients and staff.
• Perform duties and tasks as assigned by the Director of Sales and Marketing and General Manager.

What are we looking for?

We are looking for a person who demonstrates the Hilton Values for demonstration of these Values:

H Hospitality - We're passionate about delivering exceptional guest experiences.

I Integrity - We do the right thing, all the time.

L Leadership - We're leaders in our industry and in our communities.

T Teamwork - We're team players in everything we do.

O Ownership - We're the owners of our actions and decisions.

N Now - We operate with a sense of urgency and discipline

In addition, we are looking for:

• Computer literacy at intermediate to advanced level is mandatory with knowledge of Microsoft Office, Delphi, and OnQ
• Excellent verbal and written communication skills
• Flexible to meet and exceed the expectations of both our internal and external guests
• Previous Sales or Administration experience and Hotel experience an asset
• Able to manage people with courtesy, efficiency and friendliness
• Maintain a flexible schedule and work late as required
• Must be a strong team player, professional and enthusiastic with excellent organizational skills, creativity and be a self starter
• Proven ability to multitask with a positive attitude in a demanding and challenging environment
• Proven ability to independently prioritize job tasks and guest needs in the absence of the Sales Manager for extended periods of time
• Posses the mindset to do what it takes to get the job done

What benefits will you receive?

• Your benefits will include a competitive starting salary
• Travel program – hotel discounts to Hilton’s Worldwide
• Free parking
• One hearty meal per shift
• Discounts within the Hotel Outlets (I.e. Restaurants, Fitness Club & Spa)
• The opportunity to be a part of the World’s Leading Hospitality Brand

Job Type: Full-time

Pay: $49,000.00-$51,000.00 per year

Experience:

• Hotel: 1 year (preferred)
• Administrative: 1 year (preferred)

Work Location: In person