Sales Engineer

Position: Sales Engineer

Location: Mumbai, India

About LRN:

LRN is the world’s leading dedicated ethics and compliance SaaS company, helping more than 30 million people every year navigate complex regional and global regulatory environments and build ethical, responsible cultures. With over 3,000 clients across the US, EMEA, APAC, and Latin America—including some of the world’s most respected and successful brands—we’re proud to be the long-term partner trusted to reduce organizational risk and drive principled performance.

Named one of Inc Magazine’s 5000 Fastest-Growing Companies, LRN is redefining how organizations turn values into action. Our state-of-the-art platform combines intuitive design, mobile accessibility, robust analytics, and industry benchmarking—enabling organizations to create, manage, deliver, and audit ethics and compliance programs with confidence. Backed by a unique blend of technology, education, and expert advisement, LRN helps companies turn their values into real-world behaviors and leadership practices that deliver lasting competitive advantage.

About the role:

LRN is seeking a Sales Engineer to join our Product team. As a Sales Engineer, you will be responsible for demonstrating to prospective customers how LRN’s solutions will address their business needs. In addition to partnering closely with Account Executives, Sales Engineers also interface with Product Management, Engineering, Operations and Marketing. The Sales Engineer is a highly visible technical and product expert in the pre-sales process, and a primary driver for internal advancement of customer requirements.

What you'll do:

• Create and deliver powerful presentations and demos that clearly communicate the uniqueness of LRN’s products to prospects, clients, and employees.
• Collaborate with sales teams to understand prospect / customer requirements and provide sales support.
• Response to RFPs and help coordinate responses from Product / Technology team members.
• Manage trial and demo sites.
• Learn the technical details concerning how our software works and what problems it solves for prospects and clients.
• Manage customer relations by soliciting and logging prospect / client feedback.
• Identify areas where we can improve customer satisfaction and repeat business, then communicate those issues and possible solutions to product managers.
• Partner with sales executives to plan, prepare and execute on strategic deals in complex sales cycles.
• Collaborate with Technical Writer, Product Owners, Product Managers and Business Analysts to keep knowledge up to date.
• Provide technical support to the sales team throughout the sales cycle, including answering technical questions and addressing prospect concerns.
• Driven to self-educate on new solutions and releases.
• • Flexibility to work in multiple time zones
  • Create videos and other multimedia content to help customers and sales teams better understand the company's software solutions.

What we're looking for:

• 4+ years of experience in sales engineering, software sales with a focus on B2B SaaS
• Familiar with the Ethics & Compliance industry
• Excellent presentation skills, understanding of LMS platforms, reporting, data management.
• Excellent communication and leadership skills
• Familiarity with project management solutions a plus
• Proven track record selling complex enterprise solutions.
• Ability to creatively explain and present complex concepts in an easy-to-understand manner
• Solid technical background with understanding and/or hands-on experience in software development and web technologies
• Ability to work independently and as part of a team in a fast-paced, deadline-driven environment.
• Strong analytical and problem-solving skills, with the ability to identify and resolve technical issues.
• Strong project management skills, with the ability to manage multiple projects and priorities simultaneously.
• Excellent written and verbal communication skills
• Excellent presentation and creativity skills
• BA/BS degree or equivalent
• Familiarity with compliance solutions such as SAI and NAVEX would be an advantage.
• Experience working with LRN partner platforms, including SuccessFactors, Workday, Cornerstone, and Saba, would be beneficial.
• Exposure to video creation and multimedia content development would be valuable.
• Knowledge of analytics and data science products would be an added advantage.

• Excellent medical benefits, including family plan
• Paid Time Off (PTO) plus India public holidays
• Competitive salary
• Combined Onsite and Remote Work

LRN is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.