Sales & Supply Coordinator

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Introduction:
Our mission is to make fresh fruits and vegetables a more loved and essential part of everyone's life.

Perfection Fresh is one of Australia’s largest privately owned fresh produce companies that’s been on an exciting journey of innovation and growth since 1978.
We’re an Australian-based business that grows, packs, and markets fresh produce both domestically and internationally. You’ll recognize our produce – Qukes®, Broccolini®, Calypso® mangoes, and more.

Our history 45-year history is one of continuous progress. We’re the market leader in our field and we’ve been listed on the Australian Financial Review’s top 100 private companies in Australia.
We employ more than 2,000 people across a portfolio of farming sites, high-tech production facilities, research, corporate offices, and national logistics operations.

Learn more about us and discover other exciting opportunities at www.perfection.com.au.

Description:
KEY RESPONSIBILITIES

SALES

• Manage all customer shortages, rejections & extra orders with the internal team.
• Maintain accurate records of sales data, orders, customer information, and contracts. Generate regular reports on sales performance, inventory levels, and market trends.
• Communicate with the buyers on a regular basis.
• Ensure order volumes and relevant paperwork are provided to growers/transport companies in a timely fashion to meet order delivery and customer requirements.
• Actively participate in relevant internal meetings and undertake necessary actions.
• Overseeing urgent calls, emails, and messages when sales representatives are unavailable, answering customer queries, informing them of delays, arranging delivery dates, and scheduling marketing events.
• Track key sales metrics, monitor progress against targets, and help identify areas for improvement in sales strategies and performance.
• Responsible for uploading pricing data to customer profiles, ensuring accuracy and alignment with tenders and agreements as directed by management.

SUPPLY

• Work alongside the supply planner to generate POs to growers and suppliers
• Contribute to the development of long-term volume requirements and related strategy development
• Support the New Product Development (NPD) process by researching and providing recommendations in relation to new/ potential product lines or product line extensions
• Actively support the NPD launch team & supply team to ensure the timely, efficient and successful launch of all new category products or product line extensions
• Develop and conduct product trials and report results
• Assist with contingency product in the event of product supply shortfalls

General Administration

• Ensure all customers delivery requirements are communicated to all suppliers and transport companies
• Assist Accounts in reviewing and resolving queries and disputes
• Provide assistance to the Team in preparation for reports, plans, presentations and data entry Undertake timely and prompt communication to all team members/ stakeholders of any supply issues, changes and order allocation
• As a Team member actively participate in the development and successful performance of the Team.

Skills and Experiences:
ESSENTIAL REQUIREMENTS

• Tertiary qualifications in Supply/Logistics/Food Science/Agriculture or related area
• At least 3 years in the fresh produce industry in a sales, account management or supply role(preferred)
• Capacity to collaborate across Divisions and develop effective working relationships to deliver optimal outcomes
• Capacity to develop professional working relationships with internal and external customers and suppliers
• Sound knowledge and application of sales and marketing principles
• Excellent communication skills, self-driven, and independent.
• Proficient in excel or other ERP systems.