Senior Account Manager

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Introduction:
Salary – Generous, depending on experience.
Travel – regular domestic travel required.
Development – ongoing upskilling, professional development, and internal opportunities.
Continuous Improvement – offer improvement ideas and be a part of cross functional teams.
PerkBox – access to a wide range of discounts and benefits through Perkbox.
Location – Somersby NSW based, close to the Gosford freeway exit on the toll-free M1.

Delta Laboratories is a highly successful Australian business located in Somersby on the Central Coast. For over 25 years, we have partnered with some of Australia’s most ambitious beauty and wellness brands to bring high-quality products to market.

Working closely with our partners across product development, manufacturing, and growth, building long-term partnerships grounded in quality, responsiveness, and commercial outcomes. With more than 130 employees across three locations and multiple disciplines we foster a culture that values collaboration, innovation and internal development.

Our commitment to Sustainability ensures we proactively reduce our ecological footprint while continuously improving our practices to protect and preserve the environment for future generations.

Description:
What is the role?

As we continue to grow, we’re looking for an experienced Senior Account Manager to lead key client relationships across the business. This is a senior, commercially focused role responsible for strengthening partnerships, driving account growth, and ensuring clients receive an exceptional experience from concept through to delivery.

We’re looking for someone on-site who can confidently manage strategic relationships, navigate fast-moving environments, and become a trusted partner to our clients. You’ll take ownership of a portfolio of key accounts and play a central role in client retention, growth, and overall relationship management.

Key responsibilities include:
Managing and growing a portfolio of client accounts
Building strong relationships with founders, brand owners, and key stakeholders
Leading client communications, meetings, and strategic reviews
Identifying opportunities for account growth and long-term partnership development
Managing client expectations and timelines across multiple projects
Coordinating internally to ensure smooth delivery and high service standards
Supporting commercial outcomes across the client portfolio
Proactively resolving challenges and maintaining strong client confidence

You likely bring:
5+ years’ experience in Account Management, Client Services, Partnerships, or similar
Strong experience retaining and growing client accounts
Excellent communication and stakeholder management skills
The ability to manage multiple projects and priorities simultaneously
Confidence working cross-functionally with operational and production teams
A proactive, solutions-focused approach
Experience within manufacturing, FMCG, beauty, skincare, wellness, or related industries highly regarded

Skills and Experiences:
This is a hands‑on role offering a diverse range of responsibilities, providing variety in your day and the opportunity to contribute to commercial decision‑making and broader business success.

An immediate start is available for the right candidate. If you are seeking a genuine career opportunity and would like to be a key contributor within a growing and innovative organisation, we encourage you to submit your application today.

If you would like to discuss the role in more detail, please contact HR on 02 4340 0200.