Senior Contract Manager

Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries.
Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success.
Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.
We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.
Please visit our website: www.turnerandtownsend.com

The Senior Contract Manager will be responsible for managing the pre and post contract requirements ensuring contractual requirement are being adhered to and fulfilled in line with the requirements of the awarded framework agreements and call-off contracts. The Senior Contract Manager will also overseeing a team to ensure our client requires are met.

• Assure that there is full compliance with the Contract Management standards and contractual terms and conditions in the execution of the contract administration activities, and manage the reporting of areas or instances of non-compliance.
• Be able to critical review operations reports and identify areas of improvement.
• Preparation, review, circulation and presentation of summary reports and presentations on outcomes, such as contract performance trends to both internal and external stakeholders, including Authority management and operators.
• Liaising with public transport operators and hold contract review meetings.
• Manage commercial relationships and ways of working with our client and transport operators to ensure continuous improvement in the delivery services.
• Review draft contracts and ensure they are fit for purpose and tailored to project in question, co-ordinating inputs from advisors where required (e.g. legal, technical, financial).
• Lead contractual negotiations and provide guidance to snr members in clients organisation.
• Oversight of resource planning/deployment, staff competency development, organising mentoring and support.
• Oversee Key Account and support Key Client Leads plan and deliver key account activities, including knowledge shares, relationship management, new opportunity generation.
• Developing and implementing new digital systems and procedures to ensure high quality outcomes.
• Active engagement with other functions within the clients organisation including finance, technology, customer experience, public affairs, service planning and regulation.
• Critically assess variations and appraisal of recommendation.
• Leading in contract implementation prior to commencement of services.
• Present performance packs to clients senior leadership and operators.
• Establish category / programme contract management strategies, and review and approve individual contract management strategies.

• 10+ years relevant experience; Degree in Engineering, Quantity Surveying, or Project Management;
• Experience managing transport sector experience;
• Strong communication (verbal/written);
• Transport sector experience an advantage;
• Strong office skills - Excel, Word, PowerPoint; Power BI familiarity desirable
• Good leadership skills, including delegation, time management and prioritisation of tasks.
• Ability to develop long term relationships based on performance and trust.
• Ability to deliver business goals and financial targets.
• Negotiation & stakeholder engagement

Essential Skills:

• Able to lead a team
• Extensive analytical skills
• Strong negotiation skills
• Report writing
• Presentation skills
• Computer literacy

• Full time, permanent
• Competitive remuneration and attractive range of benefits
• Pension
• 23 days Annual leave, 2 Company days & 1 volunteering day
• Opportunity to work on impactful and innovative projects
• Career development opportunities both in Ireland and globally
• Opportunity to work with a diverse group of talented and collaborative colleagues

Our people share our Purpose and Values. Turner & Townsend provides a great place to work, where everyone can make change happen and influence a better world.

We champion our people to succeed in both work and life. To support this we promote a healthy, productive, and flexible working environment that respects work-life balance.

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We actively encourage applications from all sectors of the community.

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It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time.

Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.