Senior Implementation Consultant

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About the company

Iplicit Ireland are the Irish office of the iplicit Group, authors of the fastest growing UK & Ireland based mid-range Cloud accounting software.

After 30 years in the industry in Ireland, the growth since our launch of iplicit 5 years ago has been truly remarkable as we delight our clients and continue to upset our legacy competition in the market.

Our Irish offices support our increasing client base and partners throughout Ireland and Northern Ireland, as we continue to attract organizations of all sizes to iplicit from their entry-level cloud solutions such as Xero, or functional mid- range solutions such as Sage, Pegasus, Access, Netsuite etc..

As part of our planned expansion in Ireland, we are recruiting additional team members for our professional services teams, to deliver even more successfully managed implementations to our valued clients.

If you are experienced in this sector and would like to focus your accounting software implementation skills on a multi-award-winning cloud accounting software that is the envy of so many of our erstwhile competitors, then we would love to talk with you. We would love to marry your customer -focused software skills to our industry-leading cloud accounting solution.

About the role

We are now looking for an additional two experienced software consultants for these key client-facing roles.

You will be team players who wish to push themselves and are passionate about their career and successfully delivering accounting software solutions to their clients across a variety of sectors throughout Ireland and Northern Ireland.

You will have a proven history of similar mid–range to ERP accounting / finance related software consultancy and implementation experience.

You will know that the future in accounting software is Cloud technology and a genuine customer focus, and have a yearning to find the right accounting software to commit to, with the right organization who values your experience.

Role description

The Consultant role will necessitate a varied set of duties, but you should expect to satisfy the following when and where required: -

• Work as part of a project team to deliver implementation services for both new and existing clients, to include:

o Project Management

o System configuration

o Data migration

o Training and consultancy

o Workshops

• Providing both non-technical and technical support

• To work closely with the project delivery and internal product team

• Configure our software to meet documented in-scope client requirements

• Guide our clients in optimising their processes through our best practices

• Successfully deliver the solution within the scope, time, budget and quality

• Collaborate with other implementation consultants, Sales handovers, and client support colleagues

• Learn the capabilities of our software to translate innovative ideas to solutions

• Maintain relationships with:

o Customers

o Team members

o Suppliers and Third-Party Organisations working with the customer

• Delivery of staff & customer training

• Delivering the front-line service to our customers in a professional and courteous manner

• Development and maintenance of adequate documentation and procedures for end users

• Assisting other team members as required

• Attendance, where required, at regular meetings to discuss development progress

• Maintain up to date skill set including attending training when required

• Continually contribute towards the Company knowledge base for the enhancement of Company services provided

Role requirements:

• You will possess a good combination of client-facing skills, an analytical & technical aptitude to understand requirements to implement & integrate iplicit’s cloud accounting software solution into our customers’ IT environments and business

• Prior implementation experience of similar Mid-range to ERP finance software solutions at a senior level to organisations based in Ireland or the UK.

• Experience working on multiple simultaneous projects

• Experience working with external customer-facing projects

• Excellent verbal and written communication skills in English

• Client facing; able to facilitate workshops and deliver presentations to our customers online.

• Industrious, willing, and able to work to deadlines

• Ability to remain objective and goal-focused under pressure

• Organised, methodical and conscientious

• Team player with strong interpersonal skills

• Self-reliant, confident, decisive

• Good general IT knowledge is essential

• Competent user of MS office applications

• We currently work in a hybrid /remote capacity which will continue, although visits to client sites can be required together with visits to the office

• Full driving license

• Based in Ireland or Northern Ireland and able to visit our Dublin offices or client premises if required

Job Type: Full-time

Pay: €50,000.00-€65,000.00 per year

Benefits:

• On-site parking
• Work from home

Application question(s):

• Are you located in Ireland/Northern ireland?

Experience:

• implementing ERP/Finance system: 5 years (preferred)

Work authorisation:

• Ireland (required)

Work Location: Hybrid remote in Clondalkin, Dublin, CO. Dublin