Service Administrator

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About Chamco Industries Ltd.

Chamco Industries Ltd. has been a leader in pumping and compression equipment services for the world's air and fluid requirements since 1962. Chamco designs, manufactures and services a broad selection of air and fluid modular packages and equipment, while providing our 24 hour field service by factory trained professionals from 6 locations across Western Canada.

Chamco has an opportunity to join our team of over 100 outstanding, talented employees to combine your attributes and maintain our first-rate skill level and product offerings. We encourage our employees to foster success with our customers, business partners and each other.

We believe our people are the key to our success.

Why Work at Chamco Industries Ltd.?

• Safety Minded Company
• Excellent Comprehensive Benefits
• RRSP Company Contributions
• Company Paid Training & Career Development
• Social Events
• Competitive Wages
• Opportunities for Advancement
• Generous Vacation Program

Visit our website at www.chamco.com.

Position Summary

The Service Administrator will provide administrative support to the service department in the areas of order entry, job costing, customer billing and other administrative responsibilities.

Key Responsibilities

● Entering service reports into CEO.

● Ensuring all labour tickets is entered.

● Ensure all Documents are in the service folder (HSE, Service report, Work order, P.O’s)

● Create efficiency reports and provide analysis to the Manager, Service & Parts.

● Record errors and follow ups from service reports.

● Facilitate vendor qualification to get on site.(WCB, Insurance, COR, ISNetworld, Certificates).

● Maintaining training records for technicians.

● Reception as required

● Filing as required of all service documents.

● Ensure that the Senior Service Coordinator is kept informed of all issues pertaining to the Service department.

● Provide support in other departments and contribute in special projects as required.

● Other administrative duties as assigned. Work closely with the other departments within Chamco in support of Customer Service.

● Must be able to work in Microsoft office including Excel, Word and outlook.

Qualifications Required

The successful candidate for this role will have some combination of the following qualifications:

• 1-2 Years in an administrative role
• Advanced computer literacy
• An accounting background.
• Good organizational and analytical skills.
• Good communication skills.
• Demonstrated ability to handle multiple tasks simultaneously
• Ability to meet multiple deadlines.
• A strong customer focus.
• An ability to be a “team” player.

Job Type: Full-time

Benefits:

• Dental care
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• RRSP match
• Vision care

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Customer service: 3 years (preferred)
• Administrative: 1 year (preferred)

Work Location: In person