Social Worker

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About ARBI

ARBI is a nonprofit community-based rehabilitation centre providing neurorehabilitation and family support for survivors of moderate-severe acquired brain injury. For nearly 50 years, ARBI has been recognized as a pioneer in community-based brain injury rehabilitation using a combination of professional staff and trained volunteers. Our staff are relentlessly dedicated to the progress of each client we support.

Your Opportunity

Reporting to the Program Director, the Social Worker works directly with clients and families to provide information, education, and guidance on matters related to legal resources, housing, finances, mental health, addiction, and community supports.

This role plays an important part in delivering client-centered care through psychosocial assessments, therapeutic support, and system navigation. The Social Worker prepares written reports outlining findings and recommendations, while working closely with an interdisciplinary team to ensure coordinated and effective care for clients and their families.

By supporting clients through complex life situations and transitions, the Social Worker helps ensure access to appropriate resources and services, contributing to improved quality of life and long-term outcomes. The successful candidate will also support program development and ongoing service improvement under the direction of the Program Director.

This role offers the opportunity to:

• Contribute to meaningful work supporting brain injury survivors and their families
• Work within a collaborative and mission-driven interdisciplinary team
• Support clients through complex systems navigation and advocacy
• Contribute to program development and community-based care initiatives

What You Bring

The ideal candidate is compassionate, professional, and skilled in supporting individuals and families navigating complex and often emotional situations. They take pride in building strong

therapeutic relationships while maintaining clear boundaries and delivering thoughtful, client-centered support.

You are someone who can manage multiple priorities while maintaining a high level of organization, professionalism, and discretion when working with sensitive client information.

Key attributes include:

• Strong interpersonal and relationship-building skills
• Compassion and empathy when supporting clients and families
• Strong assessment, critical thinking, and problem-solving skills
• Ability to manage sensitive and emotionally complex situations
• Clear and professional written and verbal communication
• Ability to manage confidential information with discretion
• Strong organizational and time-management skills
• Commitment to ARBI’s mission and client-centered approach

Key Responsibility Areas

1. Direct Client Care & Support – 45%

Responsible for providing direct client services, including assessment, counseling, and therapeutic support to clients and families.

• Conduct intake and psychosocial assessments
• Build therapeutic relationships with clients and families
• Provide orientation, education, and individual and family counseling
• Collaborate with the clinical team to support client care plans

2. Care Coordination, Systems Navigation & Advocacy – 35%

Responsible for coordinating care and supporting clients and families in navigating complex systems and accessing appropriate resources.

• Work closely with the psychologist and interdisciplinary team
• Participate in family meetings and support caregiver groups
• Liaise with community providers to ensure continuity of care
• Assist clients and families with guardianship, trusteeship, personal directives, and financial matters

3. Documentation, Administration & Program Development – 20%

Responsible for maintaining accurate documentation, completing reporting requirements, and contributing to program development.

• Maintain accurate and up-to-date client records
• Complete required reporting, including FSII surveys for Family & Community Support Services (FCSS)
• Contribute to research and program development initiatives (e.g., caregiver support programs)
• Participate in ongoing professional development

Qualifications

• Bachelor’s or Master’s Degree in Social Work (Master’s preferred)
• Member in good standing with the Alberta College of Social Workers (ACSW)
• Two to three (2–3) years of related experience; neurorehabilitation experience is an asset
• Current CPR and First Aid certification

Working Conditions & Physical Requirements

The role requires the ability to manage crisis situations and challenging social behaviours due to the complexity of brain injury. There may be a high level of emotional intensity, requiring the ability to effectively support clients and families through complex and sensitive situations.

Driving is required as part of this role.

Direct Reports

Occasional supervision of volunteers and/or practicum students, as applicable

Application Deadline:

July 26, 2026

This position will remain open until a suitable candidate is found. Applications will be reviewed on a rolling basis.

Please forward cover letter and resume to:

Aubrey Soulliere

E-mail: careers@arbi.ca

ARBI

311 Cedar Crescent SW

Calgary, AB T3C 3A4

Website: www.arbi.ca

We thank all applicants for their interest, however, only those selected for an interview will be contacted.

Pay: $29.00-$31.00 per hour

Benefits:

• Casual dress
• Extended health care
• On-site parking
• Paid time off

Application question(s):

• Are you legally authorized to work in Canada? (Required)

Please select one:

○ Canadian Citizen
○ Permanent Resident
○ Valid Canadian Work Permit
○ Other (please specify): ______

• Are you currently registered with the Alberta College of Social Workers (ACSW) as a Registered Social Worker (RSW) in good standing? (Required)

Please note: Applicants with provisional registration are not eligible for this position.

Please select one:

○ Yes, I am a fully registered RSW with the Alberta College of Social Workers (ACSW) in good standing.
○ No, I hold provisional registration with ACSW.
○ No, I am not registered with ACSW.
○ Other (please specify): ______

Work Location: In person