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Software Support Person
Posted on Sept. 23, 2025
- Victor, United States of America
- 22.0 - 26.0 USD (hourly)
- Full Time
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Job description
Software Support Technician
A suburban Rochester company is looking to add a software support technician to install, train, and support our suite of municipal software programs.
Job Type: Full Time, in office hours 7:30-4:30 M-F
Qualifications: Associates Degree or greater with emphasis in math or bookkeeping
Experience in payroll processing or billing software a plus
Required Skills
- Excellent verbal and written English communication skills required
- Exceptional attention to detail
- Ability and willingness to learn, to adapt quickly, and to follow procedures
- Ability to present oneself as a professional company representative and mentor customers
- Self-starter with ability to achieve and maintain productivity levels and meet established deadlines
Job Description:
- Provide phone/internet support to clients with varying degrees of knowledge
- Provide remote training and follow-up support to new and current customers
- Implementation of products and custom integration software in a Microsoft Windows environment
- Ability to recognize potential software improvements and enhancements and to communicate and implement the adjustments necessary to programmer
This is a Victor, New York State based employment opportunity. Applicants must be fully authorized to work in the US.
What we offer: A friendly and professional working environment, $22-$26 per hour, paid vacation, 401K, and health care.
An equal opportunity employer.
Job Type: Full-time
Pay: $22.00 - $26.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
Job Type: Full-time
Pay: $22.00 - $26.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
Work Location: In person
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