Store Manager

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About Shawarma Royale

Shawarma Royale is one of Ontario’s fastest-growing quick-service restaurant brands, known for our signature wraps, freshly prepared ingredients, and exceptional guest experience. With multiple locations across the province and continuous expansion, we pride ourselves on maintaining high operational standards, strong teamwork, and a welcoming atmosphere for both guests and staff.

We are looking for dedicated leaders who take pride in ownership, love working in fast-paced environments, and can inspire their teams to deliver excellence every day.

Position Summary

The Store Manager is responsible for overseeing daily operations, leading staff, ensuring food quality, and maintaining our brand standards. The ideal candidate is proactive, organized, and hands-on, with the ability to motivate a team and uphold the quality Shawarma Royale is known for.

Key Responsibilities

• Oversee daily store operations, including opening/closing, shift supervision, and staff coordination
• Lead, train, and support team members to ensure consistent guest satisfaction
• Manage scheduling, attendance tracking, and performance evaluations
• Ensure all food preparation meets Shawarma Royale quality standards and food safety regulations
• Maintain cleanliness, sanitation, and adherence to all health & safety protocols
• Manage inventory control, supplier orders, and stock rotation
• Handle cash management, daily sales reports, and POS reconciliation
• Address customer concerns and resolve issues with professionalism and courtesy
• Implement company policies, operational procedures, and service standards
• Collaborate with Head Office for staffing updates, promotions, marketing rollouts, and corporate communications
• Monitor store performance and execute strategies to increase sales and profitability

Qualifications

• Minimum 2 years of supervisory or management experience in food service or hospitality (required)
• Strong leadership skills with the ability to manage, mentor, and motivate a team
• Excellent communication, customer service, and problem-solving abilities
• Ability to thrive in a fast-paced, high-volume restaurant environment
• Solid understanding of food safety, health regulations, and POS systems
• Strong attention to detail and ability to multitask effectively
• Flexibility to work evenings, weekends, and holidays as needed

Why Join Shawarma Royale

• Competitive hourly wage + performance incentives
• Opportunity to grow with a rapidly expanding brand
• Supportive training, development, and ongoing management support
• Employee discounts on Shawarma Royale products
• A dynamic and team-oriented work environment

Job Type: Full-time

Pay: From $20.00 per hour

Expected hours: No less than 40 per week

Experience:

• Restaurant management: 2 years (required)

Work Location: In person