Storeroom Assistant

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Showroom assistant

Role Summary:
This versatile role combines retail sales and office administration to drive business growth, enhance customer experience, and ensure smooth operations.

Key Responsibilities:

• Greet and assist walk-in customers, understand their needs, and recommend suitable products
• Process sales through POS systems and handle billing and payment transactions
• Manage and update product listings on e-commerce platforms (e.g., Amazon, Flipkart, company website)
• Handle online order processing, customer queries, and coordinate packaging and dispatch
• Monitor inventory levels across retail and online channels; restock as needed
• Conduct market research to identify trends, customer preferences, and competitive activity
• Analyze market data to assist in product development, pricing strategies, and promotional planning
• Respond to phone calls, emails, and online messages professionally and promptly
• Maintain records of sales, stock, customer interactions, and market insights
• Assist with invoicing, data entry, and basic accounting
• Coordinate with logistics partners, suppliers, and service providers
• Perform general office duties such as document preparation, filing, and supporting management

Skills Required:

• Strong communication and interpersonal skills
• Customer-focused with a friendly and proactive attitude
• Basic accounting knowledge and proficiency in MS Office (Excel, Word, Outlook), Google Sheets, Google Slides and Google Docs
• Strong organizational and multitasking abilities
• Attention to detail, analytical thinking, and problem-solving skills
• Familiarity with POS systems, inventory software, and e-commerce tools
• Ability to work independently and collaborate within a team

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹18,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: In person