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Supervisor - Service
Posted on May 14, 2025
- Invercargill, New Zealand
- No Salary information.
- Full Time

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At Komatsu New Zealand, you’ll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together. We encourage people with diverse backgrounds to apply for this role.
The Opportunity: We are seeking a Service Supervisor based in our Invercargill branch to manage the service team, responsible for service operational duties, with a focus on safety, WIP write off, quote variance, productivity and vehicle recovery.
This role is also responsible for maintaining a high level of service to meet the expectations of our customers. Safety is a major focus at Komatsu and this position will therefore work with HSE team to monitor compliance and safety in the workplace.
Key Responsibilities:
- Customer Communication - Continuous improvement.
- Reduction in re-do’s.
- WIP Management - Ensure WIP is invoiced in a timely manner.
- Training and development.
- Condition Reports (Growth) - To ensure that estimations/quotes are completed in a timely manner as per customer charter to give Komatsu every chance to win the work.
- Clean room utilisation.
- Track press utilisation.
- Ensuring safe work practices – Zero harm.
- Service KPI’s
Role Located: Invercargill
Komatsu can provide you with the following:
At Komatsu, we have proven career pathways into various exciting fields. We are committed to creating a learning culture and consider the support and recognition of training, learning, development & education as fundamental to achieving your goals. We also provide a range of services and benefits to assist our employees in their personal and professional lives, such as:
- Kiwisaver employer contribution matched to employee contribution up to 10%
- Life and disability insurance
- Free annual medical check
- Flexible working hours where practical
- Paid parental leave
- Access to an array of technical training, personal development and upskilling
- Plenty of discounts across retail, automotive, travel & health products
- $3000 referral payment for referring a successful new employee to Komatsu
What we are looking for:
- Qualified Plant Technician with Komatsu
- Leadership qualities leading hand in KAL workshop.
- Good Diagnostic skills in hydraulics
- Has completed Front Line Management course
- Production Supervisor in KMSA
- PDI Process Technician in KMSA
- Customer Support Rep KAL (CSSR)
- Estimation & Contract Maintenance
- Knows Komatsu Systems
Ready to get started? Simply hit the apply now button!
Komatsu offers a zero-harm culture in the workplace and a competitive remuneration package. We employ people with different skills, abilities, cultural backgrounds, experiences, preferences, and ethnicities from different generations.
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