Support Mentor

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Introduction:
About Bamara

We bring years of experience and authentic engagement in regional, remote, and urban locations to our services.

Bamara has long history of working respectfully alongside communities and the people who live in them assisting and supporting community and individual goal achievement.

Bamara footprint extends across New South Wales, the Northern Territory, and Queensland. Our focus is on building individual and community capacity and prosperity through the design and delivery of projects, programs and initiatives underpinned by Australian government (state and federal) funding.

Salary and Benefits

• 3 days bonus leave during the Christmas/New Year period
• Retail and Entertainment discounts across leading brands
• Opportunities to upskill with qualifications
• Employee Assistance program for staff and their immediate families
• First Nations Perspective training

Description:
The Parent Pathway Support Mentor is responsible for the delivery of Parent Pathways Program for Bamara on behalf of the Australian Government Department of Employment and Workplace Relations. The role is to deliver assistance to Participants by working closely with them to identifying their barriers and creating achievable steps and goals. The Support Mentor will create connections to local support services in the community for our Parent Pathway participants. Support Mentors are committed to creating, designing and delivering culturally competent services to positively impact local communities whilst driving sustainability, independence and prosperity to all our participants. This will be achieved through building participant confidence, developing their skills and walking beside parents as they navigate their own journey. Support Mentors are to source eligible participants within the community by engaging in local events, community activities and by attending local services to actively promote the service.

This is a Part-Time role with the potential to increase to Full-Time.

Skills and Experiences:

• Understanding of typical barriers faced by unemployed participants, particularly parents returning to the workforce or entering it for the first time after having children
• Understanding of Bamara contractual guidelines
• Strong verbal and written communication skills
• Strong administration skills
• Ability to meet and exceed outcome-focused KPIs
• Promotional, marketing and representational and advocacy skills
• Ability to build rapport quickly and effectively
• Time management and organisational skills
• Advocacy and referral skills
• IT skills including working experience using Microsoft Office Suite
• Case Management experience (desirable)
• Experience using the Employment Services System (ESS) or Workforce Australia Platform (WFAP) (desirable)
• Experience using JobReady (desirable)
• Experience working with Aboriginal and Torres Strait Islander individuals, organisations and communities
• Experience in community services, employment services and/or social services (desirable)
• Experience working with disadvantaged cohorts (desirable)
• Experience working with parents who have had children with them in case management appointments (desirable)
• Experience working with Indigenous communities (desirable)
• Experience in working with Participants with Mental health, Domestic Violence, Trauma and other barriers (desirable)
• Must pass and have a current Police Check (ongoing requirement for employment)
• Must pass and have a current Working with Children Check/Blue Card and/or Vulnerable Persons Check (ongoing requirement for employment)
• Must have access to a vehicle for community engagement and stakeholder engagement purpose