Support Worker

---

Tailor Your Resume for this Job

---

Description:
Promote participant independence with a trusted mental health and disability service provider
24/7 Residential/Outreach support- dual diagnosis & challenging behaviours
SCHADS Level 3. ($38.65-$41.45p/h) Permanent Part Time – Approx. 12 hours per week plus PM & Weekend loadings and salary packaging opportunities

About You
Are you passionate and motivated to improve the lives of those living with mental disorders? Can you resolve conflict & deal with practical issues to support others and achieve outcomes?

Additional attributes we are looking for include:
Previous experience and understanding in supporting individuals with mental health needs, particularly in managing challenging behaviours.
Demonstrates patience, emotional resilience, effective listening skills, and adaptable communication techniques.
Strong ability to advocate for others and develop sustainable support networks.
Capable of making a positive impact both independently and as part of a team to achieve common goals.
Resilient, with the ability to adapt to challenges and remain focused under pressure
Proficient in using IT systems on both computer and mobile platforms.

About the Role
We assist & support individuals (consumers) in their own homes and community to develop skills and abilities to gain independence to complete day to day tasks. Our goal is to enable rather than do, to promote independence, development and confidence of the individuals. Our success will enable them to have the voice and choice to thrive in their local communities.

This mental health Support Worker position is ideal for individuals who thrive in a dynamic, fast-paced environment and are confident in thinking creatively and making quick, informed decisions. We’re looking for a proactive role model who can connect with others by building rapport through shared interests. The ideal candidate will have experience working with a range of behaviours and demonstrate strong communication skills.

The role entails:
Provide 1:1 or 2:1 support for consumers in residential, SIL and community settings
Meet the consumers’ needs according to established behavioural support plans
Developing professional relationships with consumers, their care team and others in the community
Providing accurate and timely case notes so that others can provide a consistent experience for consumers
Provide support to assist consumers to work towards their individual goals
Role model and engage consumers to partake in daily activities

This is a permanent part time (approx. 12 hours per week) opportunity located in Geelong. This is a 24/7 program and the potential shift times include 9am-5pm, 5pm-9am and 7am-2.00pm, 2.00pm-10.00pm. It is a requirement of this position to meet all compliance requirements concerning NDIS Work Screening, Working With Children's Check, work rights and possess a current & valid driver’s licence.

What we can offer you
Ermha365 is an agile and innovative non-profit with a growth agenda across Australia. As an employee you will be offered:

Support as needed utilising our 24/7 Employee Assistance Program
Industry-leading induction and on the job training provide with access to free continuous online learning modules at your own pace
Flexibility in working hours to suit work life balance
Financial benefits including salary packaging to reduce your taxable income, novated leasing and discounts with a variety of Australian retailers
A supportive team environment that is engaging and inspiring
Access to Fitness Passport, making it easier to stay active and healthy as we care about your health and wellbeing

About ermha365
This job isn’t for everyone. At ermha365 we work with clients with some of the most complex mental health and disability support needs in Victoria. We’re a lifeline for people who often feel like a “square peg in a round hole” - those who experience stigma and discrimination, and are ostracised or excluded from the simple things that most of us take for granted. In many cases we have become the provider of last resort, although we see ourselves as the provider of first choice. We believe in the potential of everyone. We never give up, and we never give in.

ermha365 is committed to the safety, participation and empowerment of all children. Further information at https://www.ermha.org/child-safe-statement/

Diversity and Inclusion
We strongly encourage and warmly welcome people from Aboriginal and Torres Strait Islander communities, people with a lived experience of mental health and disability and people who identify as LGBTIQA+ to apply. Even if you only meet some of the criteria, we’d love to hear from you. If we can assist you with any reasonable adjustments in order to submit your application for this role, please contact the Talent Acquisition team via email at careers@ermha.org noting your preferred method of communication and contact details and a member of the team will be in touch.