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System And Network Administrator

Posted on June 11, 2025

Quebec City, Canada
0 - 0 USD (yearly)

Full Time

System And Network Administrator job opportunity

Ready to take on challenges in a fast-paced and evolving tech environment?
Congebec is looking for a passionate IT support specialist who thrives on problem-solving and continuous improvement. As a key member of our IT team, you’ll play a vital role in supporting users across Canada and helping to evolve our technological infrastructure.

What We Offer:

Position Type: Full-time, permanent
Schedule: Monday to Friday, with availability for emergencies and on-call support
Location: On-site, with occasional remote work flexibility
Compensation: Competitive salary based on experience

Why Join Congebec?

A growing company recognized in its industry
A dynamic, collaborative, and people-focused work environment
A culture of innovation where your ideas matter
Real opportunities for professional development
A workplace where fun is part of the job

General skills

What Will Your Main Responsibilities Be?

As an IT Support Specialist, your primary mission will be to support technical operations and users across the company to ensure the smooth and efficient management of our IT systems and infrastructure. Here is an overview of your responsibilities:

Provide level 2 and 3 technical support to employees across Canada
Mentor and train level 1 and 2 support technicians
Participate in system maintenance and infrastructure updates
Contribute to system deployment and upgrade projects
Ensure high-quality technical and functional documentation
Handle emergency support requests and incident reporting
Maintain hardware and software inventories
Install, configure, and ensure the functionality of IT assets

What We’re Looking For:

Degree in Computer Science or related field
5–10 years of experience in level 2 or 3 technical support
1–3 years of experience as a system administrator or similar role
Experience supporting over 400 users in a multi-site environment
Strong knowledge of Microsoft environments (Windows Server, Active Directory, Office 365, Azure)
Skills in virtualization (VMWare) and networking (routers, switches, firewalls)
Excellent communication, organization, and problem-solving skills
Ability to work independently and collaboratively
Bilingualism (French and English) is required