Team Lead

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Lead with purpose. Build community. Empower youth.

The Portal Youth Outreach Association is seeking an experienced and compassionate individual to join our Supportive Living Program as a Team Lead. This is a frontline leadership role providing daily coordination, staff supervision, and program support in one of our congregate supportive living homes for youth aged 16–24.

About Us

The Portal is an impact organization dedicated to reducing youth homelessness in the Annapolis Valley. We deliver trauma-informed, culturally safe, and relationship-based supports that empower youth to build lives marked by stability, connection, and belonging.

About the Role

As an SLP Team Lead, you’ll work closely with a house-based care team to ensure safe, consistent service delivery. You’ll oversee staff scheduling, model professional conduct, and support both youth and staff in navigating daily routines, programming, and moments of crisis.

Your leadership will help maintain a home environment where youth feel supported and staff feel equipped to do meaningful work.

Intended Impact

In this role, you will foster a respectful, stable environment where both youth and staff can thrive. Through supportive supervision, routine coordination, and relational leadership, you’ll play a vital role in strengthening the consistency, safety, and impact of the Supportive Living Program.

What You’ll Do

• Supervise and support a team of 5–7 house staff
• Coordinate shift coverage and manage casual scheduling needs
• Facilitate onboarding and departures of clients and staff
• Lead routine training, team communication, and daily program coordination
• Support crisis management and problem-solving alongside frontline staff
• Promote youth engagement through structured routines and recreational programming
• Ensure accurate documentation of staff and client activities

What We’re Looking For

• Degree in Social Work, Community Development, or Psychology + 2 years experienceOR2-year diploma in Child and Youth Care, Addictions, or related field + 4 years experience
• Prior experience supervising teams or supporting youth in residential settings
• Familiarity with trauma-informed, anti-oppressive, and strength-based practices
• Strong interpersonal, problem-solving, and time management skills
• Clear Criminal Records and Child Abuse Registry Checks
• Valid driver’s license and reliable access to a vehicle
• Willingness to participate in required training (ASIST, NVCI, First Aid, etc.)

Why Work With Us

• Be part of a mission-driven organization making real change for youth
• Work in a collaborative environment that prioritizes safety, inclusion, and growth
• Access professional development, training, and leadership coaching
• Enjoy comprehensive benefits (health, dental, RRSP match) after 3-month probation
• Lead a house-based team while receiving ongoing support from program leadership

Apply Today

If you’re ready to lead with empathy, build strong teams, and help youth reach their full potential, we want to hear from you.

Job Type: Full-time

Pay: $24.00 per hour

Expected hours: 37.5 per week

Benefits:

• Casual dress
• Dental care
• Employee assistance program
• Extended health care
• Life insurance
• Mileage reimbursement
• On-site parking
• Paid time off
• RRSP match
• Vision care

Schedule:

• Monday to Friday
• On call

Work Location: In person