Technical Account Manager

What You'll Do

• Work with central customer IT team(s) to align on a target architecture for Cognite Data Fusion in the enterprise
• Consult and support solution deployments to ensure technical fit with customer ecosystem and target architecture, including secure setup of identity and access management
• Ensure alignment with Cognite best practices for implementation and proper use of technology stack, and that delivered solutions have clearly defined operational responsibilities and support agreements
• Together with Customer Success Manager/Director ensure alignment between customer goals and Cognite product roadmap
• Stay up-to-date on and coach customers on use of new technological developments in Cognite Data Fusion
• Build trusted advisor relationships with Technical buyers, IT, Digital etc., and support technical escalations as needed
• Be the voice of the customer and provide valuable input to the Sales team on active opportunity pursuits
• Support partner team in qualifying and consulting partners to deliver successfully with Cognite Data Fusion for assigned customer(s)
• Help foster a collaborative climate between internal teams at Cognite, coming together to technically enable our customers to be successful with our software

Who You Are

• 3-10+ years experience (Manager/Director) as a data/solution/enterprise architect, software developer or similar, preferably having worked with one or more of Cognite’s target industry domains (O&G, Manufacturing, P&U) and gained familiarity with common source systems, data types etc.
• Proven ability to connect with and coach technical stakeholders, building credible relationships on various levels of the organization
• Confidence to negotiate requirements with customers and colleagues, preferably with experience from consulting
• Experience with technical topics such as enterprise integration strategies and design, data and analytics stacks, public cloud, identity providers and network security concepts
• Experience hosting technical sessions with customers and colleagues, including workshops, demos and similar
• Experience with Git, CI/CD and deployment environments

Traits that will help you be successful:

• Structured and detail-oriented, with strong communication skills
• DevOps mindset and broad technical knowledge
• Ability to dive in and contribute code for advanced topics when needed
• High willingness to collaborate across functions
• Takes initiative and follows through on commitments
• Passionate about what we do at Cognite
• Want to have fun at work, and build a great team culture!

Education

• Bachelor Degree in Computer Science, Data Engineering, Technology or similar (Masters preferred)

• Join an organization of 70 different nationalities \uD83C\uDF10 with Diversity, Equality and Inclusion (DEI) in focus \uD83E\uDD1D
• A highly modern and fun working environment with sublime culture across the organization, follow us on Instagram @cognitedata \uD83D\uDCF7 to know more
• Flat structure with direct access to decision-makers, with minimal amount of bureaucracy
• Opportunity to work with and learn from some of the best people on some of the most ambitious projects found anywhere, across industries
• Join our HUB \uD83D\uDDE3️ to be part of the conversation directly with Cogniters and our partners.
• Gain perks like a paid mobile telephone subscription and broadband connection.
• Get access to extended private health services with Aker Care.
• Hungry? We’ve got your back. A subsidized lunch at the canteen is delivered by our chefs who specialise in options for both vegetarians and non-vegetarian, salads and hot soups every day
• Stay fueled between meals with snacks and drinks on the house.
• Our own Cognite exclusive coffee bar with the friendliest baristas is here to brew coffee for coffee lovers, tea for tea lovers, smoothie for smoothie lovers, and the baristas creative concoctions when the mood strikes.
• We take your mental- and physical health seriously by having a broad health offering and a free membership to our fully-staffed gym on-site.
• A pet lover? Get the chance to meet Spot \uD83D\uDC36!