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Technical Operations Manager
Posted on Jan. 28, 2026
- Remote, United States of America
- 70000.0 - 150000.0 USD (yearly)
- Full Time
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Senior Technical Resource Manager
We are seeking a Senior Technical Resource Manager with a strong technical foundation and sharp business acumen to lead our technical workforce in a privately held software company, with a primary focus on billable utilization, margin, and profitable delivery.
Key Responsibilities
- Lead software development, delivery, and support with a strong emphasis on billable utilization and margin performance.
- Own resource planning, allocation, and forecasting to maximize billable hours while maintaining delivery quality.
- Manage and optimize a remote, distributed technical workforce to ensure high utilization and cost efficiency.
- Partner with sales, delivery, and leadership to align staffing with pipeline demand and revenue targets.
- Drive workforce decisions that balance utilization, cost control, and long-term retention.
- Establish and monitor utilization metrics, identify gaps, and implement corrective actions.
Qualifications
- Strong technical background in software or IT delivery.
- Proven experience managing billable utilization, margins, or revenue-backed delivery teams.
- Experience operating in a privately held, services-oriented or hybrid software company.
- Experience leading remote or distributed teams.
- Strong analytical skills with the ability to make data-driven staffing and delivery decisions.
Pay: $70,000.00 - $150,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Work Location: Remote
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