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Technical Service Intern
Posted on Feb. 19, 2026
- Roma, Italy
- 0 - 0 USD (yearly)
- Full Time
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At Ayvens, progress starts with you.
Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move.
Ayvens , Società del Gruppo Société Générale, è il nuovo brand globale della mobilità sostenibile, nato dall’unione di ALD Automotive e LeasePlan. L’azienda, leader nel settore del noleggio a lungo termine, offre servizi di noleggio e soluzioni di mobilità integrata a clienti di ogni dimensione, dalle grandi alle piccole e medie aziende, dai professionisti ai privati e alla PA, verso una mobilità a zero emissioni attraverso innovazione e servizi tecnologici d’avanguardia. In Ayvens le Persone fanno la differenza, in un viaggio in cui siamo guidate/i da 4 principi fondamentali che caratterizzano la nostra Cultura: Collaboration, Commitment, Curiosity, Authenticity. Siamo alla ricerca di nuove risorse desiderose di inserirsi in un contesto multinazionale, strutturato e dinamico. Se sei appassionato/a del settore Automotive e desideri intraprendere un’esperienza di Stage dall’alto valore formativo, Ayvens sta cercando proprio te!
Scopo della posizione:
Supportare il team nel monitoraggio dello stock case assegnato, al fine di garantire puntuali gestioni ed aggiornamenti fino all’effettiva e conclusiva soluzione della richiesta.
Principali attività:
Supportare nella gestione delle segnalazioni clienti inerenti il fermo tecnico
Entro i limiti e gli ambiti delle direttive e delle procedure aziendali, supportare la risoluzione di problematiche tecniche e di servizio che potrebbero emergere durante i processi di assistenza after sales;
Collaborare con i reparti più coinvolti nella gestione dei processi di assistenza after sales come ad esempio Authority Services, Network Development, Sales e Customer Service, in un’ottica di integrazione e condivisione degli obiettivi;
Supportare la lavorazione dei casi relativi all’installazione degli accessori After Market (sui veicoli running), in linea con quanto previsto nella procedura aziendale di riferimento;
Collaborare nel garantire un adeguato controllo delle casistiche gestite con l’obiettivo di incrementare il livello complessivo di efficienza.
Conoscenze e competenze soft e tecnico specialistiche:
Diploma o laurea in discipline umanistiche, scientifiche o economiche
Capacità comunicative, di relazione e di gestione di diversi stakeholders (clienti esterni ed interni)
Problem solving
Orientamento al cliente
Buona conoscenza del Pacchetto Office
Why Ayvens?
With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive.
At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We’re committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we’re guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are.
Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights.
- ALD Automotive | LeasePlan are rebranding to Ayvens across all 42 countries by 2025.
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