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Telecaller

Posted on Oct. 9, 2025

  • Kl, India
  • 0 - 0 USD (yearly)
  • Full Time

Telecaller

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We are looking for a confident and result-driven Telecaller to join our team onsite. The role involves engaging with potential and existing clients over the phone, promoting our products/services, and ensuring excellent customer satisfaction through effective communication.

Key Responsibilities:

  • Make outbound calls to prospective customers and explain our products/services.
  • Answer incoming customer calls to address queries or provide information.
  • Maintain a record of calls and customer details using company tools/systems.
  • Follow up on leads and schedule meetings for the sales team.
  • Meet daily, weekly, and monthly call targets.
  • Provide feedback and insights on customer interactions to improve processes.
  • Address customer grievances with a problem-solving approach.

Skills Required:

  • Excellent verbal communication skills in English and [local language, if applicable].
  • Strong persuasion and negotiation abilities.
  • Ability to handle customer rejections calmly and professionally.
  • Proficiency in using telecommunication tools and basic CRM software.
  • Good listening and interpersonal skills.

Qualifications:

  • High School Diploma or equivalent.
  • Prior experience in telecalling, customer service, or sales is preferred.
  • Basic computer skills (MS Office and email).

Job Types: Full-time, Permanent, Fresher

Pay: From ₹10,000.00 per month

Benefits:

  • Paid sick time

Language:

  • Malayalam (Required)

Work Location: In person

Application Deadline: 22/12/2024


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