Telesales Agent

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About the Role

We are looking for a driven and personable Telesales Executive to support and grow sales across our catering and fish wholesale divisions.

This is not a passive call-centre role. It suits someone with real initiative—someone who can pick up the phone, spot opportunities, and also use email and digital channels to win and retain business.

Key Responsibilities

• Proactively contact existing and potential customers including restaurants, cafés, hotels, and corporate clients
• Drive daily sales of fresh seafood and catering offerings
• Identify and develop new business opportunities within the foodservice and events sector
• Manage inbound orders and convert enquiries into sales
• Build strong, long-term customer relationships through a friendly and knowledgeable approach
• Use multiple sales channels (phone, email, CRM, and digital platforms) to maximise reach
• Upsell and cross-sell across seafood, deli, and catering ranges
• Work closely with operations, production, and logistics teams to ensure smooth delivery

Skills & Experience

• Previous telesales, foodservice, or hospitality sales experience is an advantage
• Strong communication skills with a natural ability to build rapport
• Commercial awareness and confidence in closing sales
• Highly self-motivated with the ability to take initiative and think outside the box
• Basic understanding of food, seafood, or catering is beneficial

What We’re Looking For

• A pleasant, engaging personality with a customer-first mindset
• Willingness to try new approaches and embrace multi-channel selling
• Resilience and a positive attitude, especially during busy trading periods
• Strong organisational skills and attention to detail

What We Offer

• Immediate start in an established and growing business
• Competitive salary with performance-related incentives
• Opportunity to work across both wholesale and catering sales
• A dynamic, team-oriented environment with real scope to grow

Job Types: Full-time, Permanent, Fixed term
Contract length: 12 months

Pay: €27,000.00-€44,424.40 per year

Benefits:

• Employee discount
• On-site parking
• Sick pay

Work Location: In person