Tram Attendant

Description

Duties and Responsibilities

What You Will Do

• Provide courteous and professional customer service to all passengers, while effectively multitasking.
• Give directions using electronic maps (e.g., Google maps).
• Ensure guests follow all policies and procedures.
• Provide general customer travel information.
• Provide crowd control and direct passengers.
• Monitor the area and tram for passenger safety.
• Help guests with wheelchairs or mobility devices on/off the tram and follow ADA requirements.
• Make announcements and share information using a microphone.
• Keep the tram and surrounding areas clean.
• Inspect vehicles and equipment, including general maintenance and safety checks.
• Performs related work as assigned.

Education, Experience, Licensing

What We're Looking For

• High School or GED (or similar experience)
• A valid driver's license with an acceptable driving record
• One (1) year of customer service experience preferred
• Familiarity with Lee County roads and areas preferred

Supplemental Information

Work Schedule

• LeeTran runs 7 days a week, including some holidays (4:00 AM – 1:00 AM)
• Day and evening shifts available

• Enjoy steady, flexible work schedules based on your availability and department needs.
• Make a positive impact by helping community members travel safely and comfortably.
• Gain experience, build skills, or explore transit jobs at your own pace.

EMERGENCY RESPONSE/RECOVERY ACTIVITIES:

All County employees are required to work before, during, or after an emergency as needed. This may include temporarily being assigned to work and performing duties outside of the normal scope of their position, location and work schedule to fit the needs of the County and its citizens.

DISCLAIMER: This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this classification. The employee will be required to follow any other instructions and to perform any other job-related duties requested by his or her supervisor. The job description supersedes prior job descriptions. When duties and responsibilities change and develop the job description will be reviewed and subject to changes of business necessity. All positions are subject to a criminal background check. A conviction in and of itself may not necessarily preclude employment. Some positions may be subject to a pre-employment drug screening. Certain service members and veterans, and the spouses and family members of such service members and veterans, who claim and meet eligibility requirements of veterans preference, receive preference and priority in employment and are encouraged to apply.