Transport Administrator

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Excellent opportunity to join a great team in a dynamic and evolving role. Our company is rapidly expanding and further development opportunities may be available for the right person. Previous transport experience will be very highly regarded.

We are seeking a positive, well organised and motivated person to assist the Business Manager and Operations Manager with transport administration and coordination tasks. This position would ideally be suited to someone with some previous experience in transport and logistics.

THE ROLE

This is an evolving role with a range of tasks, assisting the Business Manager and Operations Manager with transport coordination/allocation, including:

• answering phone and email enquiries/bookings
• liasing with carriers, customers, drivers, other staff and other stakeholders
• creating and communicating bookings, pick ups etc
• assisting with tracking enquiries and responding in a timely manner
• assisting with vehicle servicing, maintenance and inspection bookings (including keeping up to date fleet records to plan)
• processing maintenance request forms and ensuring systems are up to date
• investigation of complaints and enquiring reporting to the Business Manager
• data entry, spreadsheets and reporting, manifesting, processing PODs and other delivery paperwork, processing run sheets and special services and other general office duties as required
• Assisting with HR management and compliance

SKILLS & REQUIREMENTS

• Previous experience with transport/logistics preferred and the applicant should be excited to develop and evolve as this position grows with the business
• Excellent communication, time management, organisation and customer service skills are a must for this role.
• Data entry/software systems experience - Applicant must have the ability to input and maintain accurate, timely data and information
• Confidence dealing with issues that arise, quickly and calmly.
• Ability to understand, follow and adhere to processes, systems and regulations
• Ability to maintain and develop procedures and processes in a fast paced environment
• Applicant must be a team player and be able to work both within the team and independently
• Applicant must be well presented, able to pass random drug and alcohol testing and be able to pass a National Police Check
• Willingness to learn and a commitment to your training and development
• Previous experience managing staff will be highly regarded

Job Types: Full-time, Permanent, Casual

Pay: From $50,000.00 per year

Application Question(s):

• Do you have previous experience in transport and logistics?
• What customer service experience do you bring to the table?
• Please briefly describe your computer skills including Word, Excel, Outlook and any other programs you have experience using?
• Do you have a drivers licence and reliable transport?
• Do you have previous office experience including answering phones and do you have the ability to communicate effectively whilst taking these calls?
• Please describe yourself and your personality in one sentence?
• Do you have any pre existing or prior injuries? If so please outline your injury history and confirm you have been approved to return to work full time by a doctor or medical professional.

Work Location: In person