Veterinary Front Of House Receptionist Bray

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We’re Hiring a Rockstar Veterinary Receptionist!

Love animals AND people? Super organised with a big heart? Keep reading!

We’re a friendly, passionate team and we’re looking for a front-desk superstar to be the welcoming face of our team! If you’re someone who thrives in a busy, client-focused environment and loves being the calm, friendly voice at the end of the phone (or front of the desk), you might be exactly who we’re looking for!

We are looking for someone with previous experience working as a receptionist to join our team in our clinic- Village Vets @ Bray. We operate to a very high standard of Veterinary Medicine and the practice is fully equipped with excellent surgical, diagnostic, and medical equipment.

Our Bray branch opened as a proud member of the Village Vets family in a new building in 2022, having previously practiced as Bairbre O’Malley Veterinary Hospital.

We have a comprehensive range of facilities and equipment, including four consult rooms, separate wards for dogs, cats, and exotics, and in-house lab and diagnostics including digital x-ray, dental x-ray and ultrasound. We’re conveniently located on the Southern Cross Central, just off the N11 Bray and Greystones exit,

The ideal candidate is a detail-oriented team player who will be leading the front of house team who are the first point of contact for visitors at the clinic.

Responsibilities

• Welcoming clients and patients with a smile
• Managing bookings for both general practice and referral appointments
• Supporting our vets and nurses with smooth daily operations
• Keeping things organised and running like clockwork!
• Answer and direct phone calls.
• Schedule appointments.
• Checking in patients.
• Collecting payments.
• Maintain records as necessary .
• Manage the receptionist area and assist with admin tasks as needed.
• Undertaking additional tasks as may be assigned.

Qualifications

• Exceptional customer care skills – warm, patient, and always ready to help
• Great IT skills – comfortable navigating booking systems, emails, and databases
• A quick learner with excellent attention to detail
• Calm and collected under pressure, with a positive and proactive attitude
• High school diploma or relevant work experience.
• 3 or more years of front of house experience.

In Village Vets, we strive to provide the best standard of care to our patients and the best service to our clients. We are proud to support our staff and encourage any interest in further education. Many of our receptionists have carried out certs in management and reception courses.

If you love a fast-paced, people-focused role and want to be part of a clinic that truly values its team—you’ve just found your new work family! Apply now and come help us make every client and patient feel like VIPs. We can’t wait to meet you!

With continued growth, we may also have opportunities in other locations which we are happy to discuss at the interview stage.

NB: This job description is developed to help you gain a better understanding of the job role and is by no means exhaustive.

Job Type: Full time 40 hours

Benefits:

• Bike to work scheme
• Employee discount
• Gym membership contribution
• Private medical insurance
• Paid Charity day
• Maternity/paternity/adoptive leave
• Bereavement leave
• LOS holidays
• Free pet health plan

Schedule:

• Day shift
• Weekend availability

Application question(s):

• Will you in the future require a Work permit to work in Ireland?

Experience:

• front of house: 2 years (required)

Work authorisation:

• Ireland (required)

Job Types: Full-time, Permanent

Pay: From €29,432.00 per year

Benefits:

• Additional leave
• Bike to work scheme
• Company events
• Employee discount
• Gym membership
• Private medical insurance

Ability to commute/relocate:

• Bray, County Wicklow: reliably commute or plan to relocate before starting work (required)

Experience:

• Front of House: 2 years (required)
• Veterinary reception: 1 year (required)

Work authorisation:

• Ireland (required)

Work Location: In person