Warehouse Team Leader

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Introduction:
ABOUT US

Viktoria & Woods is an Australian brand known for creating modern, timeless and effortless designs that transcend seasons and generations.

Established in 2004, we are committed to responsible sourcing, and using high quality fabrics and workmanship across every design.

Description:
ABOUT THE ROLE

We have an exciting opportunity for an experienced Warehouse Team Leader to join our newly created Warehouse team in our brand new facility in Tarneit. This is a permanent, full time position with regular working hours of 8.30am – 4.30pm Monday to Friday.

The Warehouse Team Leader is responsible for overseeing the day-to-day operations of our fashion warehouse, ensuring timely and accurate processing of stock across retail, wholesale, and eCommerce channels. This includes leading a small team to ensure seamless pick-pack, receipt, dispatch, and returns processes, while maintaining high standards in garment handling, inventory accuracy, and warehouse safety.

Reporting to the Warehouse Manager, you will –

• Supervise and coordinate warehouse operations, ensuring best practices are followed in the handling of fashion garments, including hung and flat-packed apparel, footwear, and accessories.
• Oversee accurate picking, packing, and dispatching of orders across all channels, prioritising key drops and seasonal peaks.
• Ensure proper stock storage to prevent damage and maintain inventory accuracy.
• Monitor and support the team during high-volume periods and during new collection launches, markdowns, sample sales etc.
• Process customer returns, including quality checks and re-allocation.
• Maintain inventory accuracy through organised storage and consistent stock rotation.
• Support ongoing stock takes and cyclical counts, ensuring discrepancies are investigated and resolved.
• Work closely with the Warehouse Manager and Planning teams to ensure timely stock replenishment and allocation to stores and online channels.
• Train, mentor, and supervise warehouse team members, ensuring adherence to processes and brand standards.
• Foster a culture of accountability, teamwork, and pride in product handling.
• Maintain a clean, organised, and safe working environment in accordance with WHS guidelines.
• Identify and address safety risks, role modelling safe practices, and ensuring team members understand and follow safety protocols.
• Ensure team compliance with all V&W policies, procedures, and OH&S requirements.

Skills and Experiences:
YOU WILL BRING:
Previous experience in a warehouse leadership role within the fashion, apparel, or retail industry.
Strong understanding of inventory handling for garments, footwear, and accessories.
High attention to detail, particularly around garment condition, labelling, and presentation.
Knowledge of warehouse systems or WMS platforms (e.g., Apparel21, Cin7) preferred.
Excellent communication and people management skills.
Strong time management and the ability to lead under pressure.
Understanding of OH&S compliance and manual handling procedures relevant to fashion warehousing.
Valid Forklift License (LF) and experience driving a Reach Forklift is highly regarded.
Demonstrated experience operating forklifts in a Warehousing environment.
Experience in packing and shipping fashion merchandise and garments on hanger experience is highly regarded.

WE WILL OFFER YOU:
A competitive hourly rate
Generous benefits including significant discounts on our range, and birthday leave.
Support of a talented, collaborative and growing team.

Please note due to the high volume of applications we receive, only successful candidates will be contacted.