Weekend Front Desk Agent

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```Job Overview:```
We are seeking a friendly and customer-oriented Front Desk Agent to join our team for our Saturday and Sunday, 7am-3pm shift. As the first point of contact for our guests, you will play a crucial role in providing exceptional hospitality and ensuring a positive guest experience. If you have excellent communication skills, a passion for hospitality, and enjoy working in a fast-paced environment, we would love to hear from you.

```Responsibilities:```
- Greet guests with a warm and friendly welcome
- Check-in and check-out guests efficiently and accurately
- Provide information about hotel amenities, services, and local attractions
- Handle guest inquiries, requests, and complaints promptly and professionally
- Assist with reservations and room assignments
- Maintain accurate guest records and ensure confidentiality of information
- Process payments and maintain cash drawer accuracy
- Collaborate with other hotel departments to ensure guest satisfaction
- Handle phone calls and direct them appropriately
- Maintain a clean and organized front desk area

```Requirements:```
- Previous experience in hospitality or hotel management is preferred
- Excellent communication and interpersonal skills
- Proficient in using phone systems and other office equipment
- Strong problem-solving abilities and attention to detail
- Ability to handle difficult situations with patience and professionalism
- Knowledge of hotel operations and guest services
- Familiarity with phone etiquette and customer service best practices

Join our team as a Front Desk Agent and be part of creating memorable experiences for our guests. Apply now!

Job Type: Part-time

Pay: $14.00 - $14.50 per hour

Expected hours: 16 per week

Benefits:

• Employee discount
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Every weekend
• Holidays

Experience:

• Customer Relations: 1 year (Preferred)

Ability to Commute:

• Kearney, NE 68847 (Required)

Work Location: In person