Work Coordinator

Due to growth in the business, we are looking for A Full Time Work Coordinator/Scheduler to join the Scheduling team.

This unique role will give you the opportunity to work out of our Wollongong Office – Doing daily admin, work scheduling and database management with a focus across Fire & HVAC Technicians.

What do Grosvenor Do?

As partners to leading property portfolios across Australia & New Zealand, our core technical services across HVAC, Fire and Electrical achieve real outcomes and long-term value for clients. Innovation, curiosity and reliability are at the core of how we do business. Grosvenor are always on the lookout for top talent to bring fresh ideas, quality workmanship and agility to the ever-changing service industry while having a real focus on safety.

We’re looking for someone who:

• Has enthusiasm, initiative, curiosity and the ability to ‘make things happen’
• Ideally has exposure to the Facilities Service industry
• May have previous experience in a Service/Work Coordinator role, however strong admin and customer service experience in a business services environment will also be considered
• Is confident with technology and can work within complex systems as well as MS Word, Excel and Outlook
• Has an amazing talent for planning and organising within tight deadlines.
• Possesses a positive, proactive customer service ethic

What will you be doing?

• Manage daily administration activities i.e., scheduling work, managing client calls, time sheet management and purchasing.
• Maintaining client portals, invoicing and work orders in order to meet client KPIs
• Coordinate subcontractor administration
• Assist with monthly reporting
• Database management

Why Grosvenor?

Apart from a competitive salary with included income protection, a focused but friendly team, and a wide variety of tasks, we have awesome perks – not only do you get discounts on everything from Health & Pet Insurance, Flights, Car hire Etc – you get to work with a great team of passionate people all working towards a common goal – delivering the best, proactive service for our clients!