Workshop And Shop Assistant

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WORKSHOP AND SHOP ASSISTANT

Full Time | Dublin 2

Working at Stonechat Jewellers means embracing a love for all things jewellery.

As our shop and workshop continue to grow, we are looking for an enthusiastic and motivated Workshop and Shop Assistant to join our team and rise to the challenge of a fast-paced, creative environment.

Our shop in the Westbury Mall, Dublin 2 is at the heart of everything we do. It’s a busy retail space where customers explore our handcrafted collections or sit down with us for consultations to discuss bespoke commissions and jewellery remodelling.

We are a warm, supportive team who work hard and take pride in what we do, while still enjoying the process. We are looking for someone who shares our passion for excellent customer service, craftsmanship, and design, and who is eager to grow within the role.

The Role

This is a hands-on, varied role across both workshop and retail.

You will be involved in:

• Learning to handcraft our jewellery collections
• Assisting with customer service in-store
• Daily shop and workshop setup
• Organisation and general admin tasks
• Website updates and online order dispatch

This is a challenging and dynamic opportunity suited to someone who is genuinely eager to learn, open to guidance, and excited to develop their skills in a professional jewellery environment.

What We’re Looking For

To thrive as part of the Stonechat team, you should have:

• Basic jewellery-making skills (e.g. filing, piercing, soldering)
• The ability to take instruction, accept constructive feedback, and apply it positively
• Good hand–eye coordination and strong attention to detail
• High energy, enthusiasm, and a strong work ethic
• A genuine desire to learn and build a long-term career in jewellery
• A proactive attitude and willingness to get stuck in wherever needed
• Excellent interpersonal skills and professional presentation
• Experience in customer service and/or retail
• An interest in design and jewellery
• Fluent English and strong computer skills
• Flexibility to work weekends

Why Stonechat?

• Structured goldsmith training and skill development
• Opportunity to grow within a creative, expanding business
• Competitive salary (based on experience)
• 23 days annual leave + your birthday off
• Pension contributions
• Ongoing training programmes, education allowance and leave
• Team incentives
• Staff discounts and annual jewellery allowance
• Subsidised gym membership

How to apply

If you’re excited by the idea of working in a warm, design-led environment and contributing to a business that values creativity, teamwork, and exceptional service, we’d love to hear from you. Please email growingtheteam@stonechatjewellers.ie with:

• Your CV
• A short cover note on your experience and why you’d love to join the team

We reply to all applicants. A bench test forms part of our interview process. As we value the individual skills each person brings, salary is based on experience.

We’re hoping to recruit as soon as possible so don’t delay!

Job Type: Full-time

Pay: €30,000.00-€34,000.00 per year

Benefits:

• Additional leave
• Bike to work scheme
• Company pension
• Store discount
• Wellness program

Application question(s):

• Are you available to work on Saturdays?
• Are you fluent in English, both verbal and written?
• Do you have any experience handcrafting jewellery in precious metals?
• Have you included a cover letter detailing your experience and why you think you are perfect for the job? Unfortunately, due to the high volume of applications, CVs without a cover letter will not be considered.

Work Location: In person